Tungsten Capture vs. UiPath Task Capture

If there is a desire to extract text from emails, documents, spreadsheets, and faxes this is the perfect platform for that. The only thing it does, extracting information, it does well. External information in terms of flat files, databases, and web services can be tied into the platform as well to allow line item matching, address validation, and other features that make it just an overall great ingestion system.

Incentivized

StepShot is excellent for organizations of any size. Whether you're a solo-entrepreneur who has contractors occasionally help out or a Fortune 500 company, StepShot can help. It offers options to export to Word, PDF, PowerPoint, HTML, WordPress, and even Confluence. With so many output options available, StepShot is excellent for any organization, no matter how simple or complex their document structure is.

Incentivized

• One of the things we relied on Kofax was its connector with Oracle UCM and Filenet. It was easy to configure batch classes and set up release scripts to UCM or Filent
• One other aspect of it was validation scripts based on external Oracle databases. It was very helpful.
• After removal of dongle, it became easier to maintain the software.

Incentivized

• The annotations options are fantastic. You can adjust exactly where you want your mouse cursor to show up (if at all) and can create all images for step-by-step
• It has a really nice interface, simple to use.
• It's customizable - you can choose full screen, active area, etc.

Incentivized

• Kofax Capture's interface is antiquated and could use a refresh. An attempt was made two versions back to add ribbons and modernize the interface but anything below the first level looks and feels like a tired application.
• Bugs that have existed in the platform for years are still prevalent and there is no priority to fix them. Features and critical bugs are regularly fixed but simple nagging ones that can cause a development project to close and lose all work is commonplace.
• Licensing, while reasonable for lower volume solutions, becomes expensive once a project reaches a certain threshold. Ensure future planning capacity is done before purchasing to make sure it's a cost effective solution.

Incentivized

• It will be good if it is available in web instead of installing on the local device
• Some little changes can be done in the interface to be updated as per trend in market
• Can make the login procedure simple so that it will be good for the new users

Incentivized

Cost of Kofax is high, however the cost to benefit scenarios always pay off.

Incentivized

It's good.

Incentivized

Haven't really used their support yet

Incentivized

I have only run into an issue once, which I believe was due to a newly released feature (cloud storage). I was running into issues with the functionality on my Mac. The team was incredibly helpful in both troubleshooting the issue by jumping on screen sharing sessions, as well as providing multiple releases for me to test to fix the problem!

Incentivized

Kofax Capture was less expensive than the IBM product and was easier to use than both IBM and Amazon in my opinion. The unlimited scripting of Kofax Capture allowed us to fully integrate the tool into our business processes to improve our automation and reduce errors. We also looked at a product from Nuance but at the time decided to eliminate it from our evaluation.

Incentivized

While StepShot provides us with more options for modifying our screen recording and adding helper information for our audience, iSpring is a little more accessible since you can connect directly to YouTube for videos. Since most of our work doesn't require a video tutorial, we are happy with StepShot, but iSpring, like many other screen recorders, is a little more "well rounded" when it comes being able to connect our guides with our intended audience.

Incentivized

• We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.

Incentivized

• This has saved us MANY HOURS in either walking clients through processes in person or having to create a one-off guide through taking screenshots and creating our own documents with the screenshots hand placed.
• Client satisfaction is high when they receive these guides. It is documentation that they can refer to at anytime that is personalized to their use or individual needs.

Incentivized