Twilio SendGrid vs. Zoho Zeptomail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Twilio SendGrid
Score 8.4 out of 10
N/A
Twilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…
$15
per month
Zoho Zeptomail
Score 10.0 out of 10
N/A
ZeptoMail is a transactional email sending service. Transactional emails acknowledge a transaction between a business and its customers. For example, OTP emails, order confirmation emails, password reset emails etc. With an undivided focus on sending transactional email, ZeptoMail is designed to maintain a strong sender reputation, which ensures high deliverability and good inbox placement for transactional emails. Applications and sites can be configured with ZeptoMail using…N/A
Pricing
Twilio SendGridZoho Zeptomail
Editions & Modules
Basic
$15
per month
Advanced
$60
per month
Free
Free
No answers on this topic
Offerings
Pricing Offerings
Twilio SendGridZoho Zeptomail
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Twilio SendGridZoho Zeptomail
Considered Both Products
Twilio SendGrid
Chose Twilio SendGrid
Twilio SendGrid is generally economical and thus can give better ROI compared to competitors and in a short period of time. Twilio SendGrid can be used for mass email campaigns and thus any marketer would prefer that for mass email marketing compared to say Outreach because …
Chose Twilio SendGrid
Twilio SendGrid stacks up well to its direct competiros like Mailgun and BigMailer, but it doesnt stack up again more complex marketing automation tools like HubSpot and ActiveCampaign. That is understandable as it doesnt seem to be the purpose of the platform, but it is worth …
Chose Twilio SendGrid
Brevo was cheaper and doesn't support the spam testing but in my experience their support was much , much better.
Chose Twilio SendGrid
I have been using Sendgrid for a while now, and the main reason to select it in the first place was because of the data analytics it offered and data security. Its high deliverability and rates and the pricing offered for our requirement suited our budget; hence, we chose it …
Chose Twilio SendGrid
SendGrid has added features and allows to add unique unsubscribe links.
Chose Twilio SendGrid
Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, …
Chose Twilio SendGrid
Originally our engineering team selected SendGrid because it was a well-known brand and highly regarded as the leader in email deliverability services. My executive team at the time was familiar with the brand as well, and had worked with key stakeholders at SendGrid prior to …
Chose Twilio SendGrid
We here it is good but has this huge issue with customer service. We wanted to go with SendGrid because it was recommended, but we have had three months of grief.
Chose Twilio SendGrid
I use both. SendGrid as I stated before I use in a very simple manner - just as an email server basically- because the
email list I’m using is originates through ClickFunnels. They have enough reporting for me. Although I could definitely use click tracking so I may implement …
Chose Twilio SendGrid
Twilio SendGrid stacks up against sharpspring and adobe advertising cloud because it resolves sending emails in a easy way with a low cost and a lot free quotas. So if you need to only integrates a list register, a easy newsletter send or even a smtp integration, Twilio …
Chose Twilio SendGrid
Twilio SendGrid is a great all around email marketing solution. It does everything that Mailchimp can do but offers a whole host of other features a professional marketeer would require. Mailchimp does not support email campaigns that promote gambling products.
Chose Twilio SendGrid
MailGun answers support tickets inside of 24 hours and has as good as or better deliverability, and their team is knowledgeable and responsive.
Chose Twilio SendGrid
We also have Kartra, which is not in your list. Seriously, if I’m running the campaign, it’s SendGrid. I’m not a tech guy, but I can use it and can even design something and get the HTML code out if I need to.
My biggest gripe is that it’s so hard to move data across platforms, …
Chose Twilio SendGrid
I use this software along with Sendwithus too. Both the software I use for different sets of people.
Chose Twilio SendGrid
We prefer Twilio SendGrid as a solution, simpler installation, very low failure rate (less than 1%) Our goal is a 1 step solution that we never have to go back to, that way the client is only billed once and their ROI remains high.
Chose Twilio SendGrid
We selected SendGrid for the flexibility it offered us where we could set up APIs from our own database and CDP to trigger one-to-one messages, automate campaigns, personalize comms and save money over other systems that require you to host your data in their systems and charge …
Chose Twilio SendGrid
We considered using Mailchimp from the beginning but we weren't in a place where we needed everything Mailchimp had to offer and we needed a simpler solution that was easy to implement and use. SendGrid served us well as a bigger stage company with limited funds and needs but …
Chose Twilio SendGrid
Some of the other platforms we have used in the past appeared to be cheaper up front, but in the long run... they were a lot more costly than Twilio SendGrid. Some of the other email marketing tools did not offer drag and drop features that make building an email campaign easy …
Chose Twilio SendGrid
The only other transactional email program I've used inside of Dinely was Mailgun. Mailgun is great with deliverability and relatively cost effective as well. The only issue is it's not able to be rapidly implemented. If we wanted to design up transactional emails that wow our …
Chose Twilio SendGrid
Before using SendGrid we used MailChimp and were very limited with segmenting our users. Then we moved to ActiveCampaign and paid a ton of money for sending a few promotional emails per month. Then we got SendGrid - letting us rid both of ActiveCampaign and Mailgun and having …
Chose Twilio SendGrid
All of the aforementioned competing services don't have a transactional email component along with their email marketing campaign services. Also, SendGrid is the most economical value of the 4, while 2nd place goes to MailChimp with regard to pricing. I liked SendGrid out of …
Chose Twilio SendGrid
If I consider the the easiness in functionality of Email Editor in SendGrid Marketing Email software, it matches my expectations. I don't need to train my colleagues for the usage of this software. In my absence also anyone can create email campaigns and send it very easily. So …
Zoho Zeptomail

No answer on this topic

Features
Twilio SendGridZoho Zeptomail
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Twilio SendGrid
7.1
Ratings
11% below category average
Zoho Zeptomail
-
Ratings
WYSIWYG email editor7.00 Ratings00 Ratings
Dynamic content6.80 Ratings00 Ratings
Ability to test dynamic content5.60 Ratings00 Ratings
Landing pages8.00 Ratings00 Ratings
A/B testing7.20 Ratings00 Ratings
Mobile optimization7.00 Ratings00 Ratings
Email deliverability reporting7.40 Ratings00 Ratings
List management7.60 Ratings00 Ratings
Triggered drip sequences7.20 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Twilio SendGrid
7.6
Ratings
1% below category average
Zoho Zeptomail
-
Ratings
Dashboards7.40 Ratings00 Ratings
Standard reports8.20 Ratings00 Ratings
Custom reports7.20 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Twilio SendGrid
8.1
Ratings
1% above category average
Zoho Zeptomail
-
Ratings
URL Validation7.40 Ratings00 Ratings
Link Tracking8.20 Ratings00 Ratings
Image Validation9.00 Ratings00 Ratings
Inbox Display7.80 Ratings00 Ratings
Email Accessibility Tools7.80 Ratings00 Ratings
Spelling and Grammar Check8.20 Ratings00 Ratings
Spam Testing8.20 Ratings00 Ratings
Email Previews8.60 Ratings00 Ratings
Best Alternatives
Twilio SendGridZoho Zeptomail
Small Businesses
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Mailjet
Mailjet
Score 9.0 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Mailjet
Mailjet
Score 9.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 9.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Twilio SendGridZoho Zeptomail
Likelihood to Recommend
7.8
(0 ratings)
-
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Support Rating
3.0
(0 ratings)
-
(0 ratings)
User Testimonials
Twilio SendGridZoho Zeptomail
Likelihood to Recommend
I think Sendgrid is a great tool for sending out emails of all types. I've primarily used it for transactional emails as we've had other solutions for marketing emails, but I'm sure it would do just a good job - there is a "Marketing" section within the app you can use. Sendgrid integrates really easily with the development frameworks I've used, such as Laravel and Lumen; I've also integrated it with Moodle with ease.
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No answers on this topic
Pros
  • Drag and drop email designer for transactional emails - super nice even though I do code, it's much quicker and easier to implement without code.
  • Very simple implementation. Only a few lines of code need to be added in our backend and boom we were up and running in less than a day.
  • Listening to customer feedback. They regularly send emails about new features and ask for feedback to improve their software.
  • Some of the cheapest and best dedicated IPs.
  • Easy integration and setup between marketing and transactional emails. Super helpful to have everything in one place.
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No answers on this topic
Cons
  • Actually viewing previous emails dispatched. SendGrid does not have this feature - although it provides numbers on emails dispatched within 3 days for the cheapest plan.
  • The service asks you to pay more (although a minimal amount) to have visibility on email activity upto 30 days in the past.
  • The API doesn't allow an export of a report of email activity over a period of time. It can be quite frustrating at times to be limited in this way.
  • Their customer support isn't the best. Certainly some room for improvement there.
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No answers on this topic
Usability
It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument
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No answers on this topic
Support Rating
Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
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No answers on this topic
Alternatives Considered
Twilio SendGrid is generally economical and thus can give better ROI compared to competitors and in a short period of time. Twilio SendGrid can be used for mass email campaigns and thus any marketer would prefer that for mass email marketing compared to say Outreach because Outreach is more of a sales tool and suitable for sending lesser emails.
Read full review
No answers on this topic
Return on Investment
  • Switching to Sendgrid has saved us over $3000/year compared to using other platforms.
  • Sendgrid has saved us time as the process for creating email campaigns is so easy.
  • Because of the time and financial savings, we have been able to spend more time/money on creating more appropriate marketing strategies which, in turn, has generated more revenue.
Read full review
No answers on this topic
ScreenShots

Zoho Zeptomail Screenshots

Screenshot of Dashboard: Account overview in a single placeScreenshot of Domains: Add, verify and manage domains from one placeScreenshot of Email tracking: Track recipient activity on your emailsScreenshot of Export logs: Download your email logs as a ZIP fileScreenshot of Notification settings: Configure custom notifications for credit expiryScreenshot of Reports: Generate and view comprehensive reports