Twingate vs. Zscaler Private Access

The product as well as the admin panel is getting richer. Would love port-level access control as well as some more analytics in the admin panel. From what I hear, the team is actively working on it

The tool is, for the most part, very intuitive. Most of our issues so far (working through them with our Resident Engineer) are the one-off applications. We are working on some exemptions to make them functional. Besides that, the team loves the tool and how it can provide better security than our previous tool.

Incentivized

• Super convenient to install and use
• Excellent customer support
• Easy access management, and top-notch security

• Allows strong cyber security corporate policies
• Very reliable VPN application that operates at 100% efficiency
• Very easy to be configured with friendly user interface

Incentivized

• The solution doesn't have access control to servers at the port level (yet)

• Granularity and Complexity of Policy Enforcement
• Application Segmentation and Listener Configuration - The way applications are defined and listened for is fundamental to ZPA, but can be a source of frustration, especially when dealing with legacy or non-HTTP protocols
• The ZCC is the user's primary gateway, but its control over local system network behavior can sometimes clash with enterprise requirements.

Incentivized

For the end-user, it is essentially an on-off switch integrated with our Identify Protection Solution

Few things stand out. The ease of access: It very convenient - one click to open add details and done. Packet capture: Can't talk enough about this feature. Troubleshooting private access is always problematic,but this feature helped a lot. One thing that can be improved is early warning about expiring authentication

Incentivized

Support team understood my challenge and was able to influence product direction to expedite support for my features - A+!

All of these tools are for different needs. Zscaler Private Access being for internal seems very simple as it really only allows filtering up to L4 whereas ZIA allows for filtering up to L7. ZDX often tries to give insight into the environment but since it only works with preconfigured items, that then means when a new problem shows up - ZDX isn't helpful troubleshooting postmortem. For the internal side of the house - Zscaler Private Access' strength is its simplicity to configure.

Incentivized

• Better security
• No more hassle of maintaining IP allow lists for WFH/remote teams
• Easy Access Management
• Was easily approved by my partner security teams to use alongside their VPN client with no conflicts.

• Positive: We have now charged users internally for the service
• Negative: Dealing with users who also have the Zscaler Client Connector for their company, can cause confusions
• Negative: Enabling the Zscaler Internet Access entitlement has been a major headache for us because Zscaler Private Access users can't autheniticate through ZIA on a non corporate device.

Incentivized