Acquire.io vs. Unblu

Unblu

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Acquire.io	Score 9.8 out of 10	Enterprise companies (1,001+ employees)	Acquire is a scalable suite of tools equipping service agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. The application is designed to streamline customer conversations for sales, support and onboarding.	N/A
Unblu	Score 10.0 out of 10	Enterprise companies (1,001+ employees)	Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.	N/A

Pricing

Acquire.io

Unblu

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Acquire.io	Unblu
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Required

Additional Details

When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.

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More Pricing Information

Community Pulse
	Acquire.io	Unblu
Considered Both Products	Acquire.io BT Brad Tharp Vice President, Product Chose Acquire.io We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations. Incentivized Helpful?	Unblu Jason Terrick Sales Manager Chose Unblu NONE Incentivized Helpful?

Best Alternatives
	Acquire.io	Unblu
Small Businesses	Gist Score 9.5 out of 10	Gist Score 9.5 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Acquire.io	Unblu
Likelihood to Recommend	9.0 (0 ratings)	10.0 (0 ratings)
Support Rating	9.0 (0 ratings)	- (0 ratings)

User Testimonials
	Acquire.io	Unblu
Likelihood to Recommend	Our company uses Acquire's co-browse and chat functionality to assist customers with technical issues with our website, help clarify what to enter into our online loan applications, and provide service through website and mobile chat. It is very effective for these use cases. Incentivized BT Brad Tharp Vice President, Product Read full review	We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized]. Incentivized Jason Terrick Sales Manager Read full review
Pros	Acquire is easy to implement and integrate with websites. Very responsive to new development requests and support. Acquire is esy to use for both the customer and service agent. Incentivized BT Brad Tharp Vice President, Product Read full review	No answers on this topic
Cons	The product is stand-alone chat and co-browse, not really omni-channel. Workforce management features, work distribution and control, could use some improvement. Incentivized BT Brad Tharp Vice President, Product Read full review	No answers on this topic
Support Rating	They are very responsive to inquiries, and quickly make product changes when asked. Incentivized BT Brad Tharp Vice President, Product Read full review	No answers on this topic
Alternatives Considered	We looked at ZenDesk, Genesys, and other products. We selected Acquire because their online demo is pretty amazing, they are easy to integrate/implement, and were very responsive during initial conversations. Incentivized BT Brad Tharp Vice President, Product Read full review	No answers on this topic
Return on Investment	Acquire gave us chat as a service channel. It gave us insight and details on long-standing, but hard to prove, website concerns. Incentivized BT Brad Tharp Vice President, Product Read full review	Thanks to Unblu, digital interactions with our customers and general visitors to our website have greatly improved, allowing us to better identify those who might become loyal to the company, and therefore helping us to close sales much more consistently, not only increasing our profits but also securing more revenue in the future. Incentivized Jason Terrick Sales Manager Read full review
ScreenShots	Acquire.io Screenshots