Agorapulse vs. Unbox Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agorapulse
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private…
$99
up to 10 profiles
Unbox Social
Score 0.0 out of 10
N/A
Unbox Social is a Social media suite powered by artificial intelligence that helps brands and agencies of all sizes with influencer marketing solutions, social media analytics, and competition tracking. Unbox Social is designed to help customers find the right influencers, monitor campaign performance, track competition, listen to mentions, and optimize social media performance. It supports multiple social networks like Instagram, YouTube, Facebook and…N/A
Pricing
AgorapulseUnbox Social
Editions & Modules
Standard
$99
up to 10 profiles
Professional
$149
up to 10 profiles
Advanced
$199
per month up to 10 profiles
Custom
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
AgorapulseUnbox Social
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans are free for 30 days. Additional profiles cost $15/profile.
More Pricing Information
Community Pulse
AgorapulseUnbox Social
Considered Both Products
Agorapulse
Chose Agorapulse
Better pricing, great support staff, ease or use, a full suite of content planning, analytics, inboxes.
Chose Agorapulse
Agorapulse is by far the greatest value for the highest capabilities across all aspects of social media management, and they have excellent customer service and communication in case you ever need support. While some of these other products that I have used or evaluated may be …
Chose Agorapulse
I think Agorapulse is by far the most comprehensive platform and user-friendly. In my experience, the support on hand is responsive and easy to speak with through the online chat. Hootsuite, Adobe Express, and Buffer seemed limited in what they offer in comparison, particularly …
Chose Agorapulse
I used this in an old job years ago so I was familiar with a social media planning program, but I don't feel I remember enough to truly compare. However, the little I do remember, I do like Agorapulse better!
Chose Agorapulse
Want to post the same content on different profiles? Don't duplicate your posts, you can just select what platform to post them onto! You can even change around the copy/hashtags/etc to optimize the posts for each platform.
Chose Agorapulse
SEM Rush was okay for scheduling content. It didn't have any helpful features though. I switched because every time I uploaded an image or graphic to SEM Rush, it would have a white line at the very bottom and right side of the upload. The image was flush to the artboard before …
Chose Agorapulse
Way more user friendly, easier to consult and faster to go were you need to. With Hootsuite there is a lot of scrolling for nothing.
Chose Agorapulse
Eclincher is well designed and easy for the user to navigate. It has exactly what a social media manager needs and I think eclincher seriously needs to improve their UI
Chose Agorapulse
Hootsuite was too difficult to connect to our social media accounts.
Chose Agorapulse
We selected Agora due to better pricing for the core features we use so we don't feel that we are overpaying for tools we are not using much. Also, in comparison to Hootsuite, Agorapulse has better a community management tool, allowing labeling and easy automation which is key …
Chose Agorapulse
Agorapulse is more affordable while offering comparable functionality. It's difficult to find competitors that provide everything Agorapulse has to offer.
Chose Agorapulse
They have pros and cons. It's generally better than Hootsuite but more expensive. We use Later too for social planning. Perhaps it'd be useful to better understand everything we can do in Agora.
Chose Agorapulse
Later is a fairly simple tool just for scheduling, while Agora handles a lot more variety of tasks and I think executes on them very well.
Chose Agorapulse
We have used many different tools in the past but Agorapulse really is the best in terms of unifying all of our platforms in one place. It saves us time on a daily basis and means we can limit how many programmes we use. Why use five when one will do!
Chose Agorapulse
Agorapulse has YouTube, while many other platforms do not. It's user-friendly for agencies managing multiple clients. Statusbrew doesn't have a cap on the size of videos/pictures you can upload, which is nice, but it's also four times more expensive. Hootsuite has too many …
Chose Agorapulse
The reporting in Agorapulse and the ability to approve was one of the reasons for choosing Agorapulse. The cost basis was lower when we added all the features versus the free version of Hootsuite.

Another aspect was the UX/UI which was much more pleasant[.]
Chose Agorapulse
Agorapulse offers more customized features for our needs at an affordable price.
Chose Agorapulse
Agorapulse falls in the upper to middle levels of the other platforms listed. Overall, Agorapulse is not too expensive but also doesn't have certain integrations that a Hootsuite or a Falcon would have. Sendible is great but too simplistic for our needs of the many different …
Chose Agorapulse
Agorapulse allows creating one post on several platforms at the same time and also adjusting the description on each platform separately. The last time I used Buffer it was awhile ago and the description of the post needed to be generic to be able to work for all platforms at …
Unbox Social

No answer on this topic

Features
AgorapulseUnbox Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Agorapulse
8.5
Ratings
10% above category average
Unbox Social
-
Ratings
Boolean keyword searches9.30 Ratings00 Ratings
Filtering out noise/spam7.90 Ratings00 Ratings
Broad channel coverage8.20 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Agorapulse
8.5
Ratings
6% above category average
Unbox Social
-
Ratings
Content planning and scheduling9.30 Ratings00 Ratings
Audience targeting8.70 Ratings00 Ratings
Content optimization7.30 Ratings00 Ratings
Workflow management8.70 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Agorapulse
8.3
Ratings
5% above category average
Unbox Social
-
Ratings
Automated routing and prioritization7.70 Ratings00 Ratings
Customer interaction histories8.60 Ratings00 Ratings
Bulk actions8.60 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Agorapulse
7.6
Ratings
2% below category average
Unbox Social
-
Ratings
Lead generation7.40 Ratings00 Ratings
Content marketing7.90 Ratings00 Ratings
Paid media management8.20 Ratings00 Ratings
Campaigns and promotions6.90 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Agorapulse
8.7
Ratings
3% above category average
Unbox Social
-
Ratings
Twitter8.50 Ratings00 Ratings
Facebook9.40 Ratings00 Ratings
LinkedIn9.30 Ratings00 Ratings
Google+7.20 Ratings00 Ratings
Instagram9.30 Ratings00 Ratings
Pinterest9.10 Ratings00 Ratings
YouTube8.10 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Agorapulse
9.2
Ratings
15% above category average
Unbox Social
-
Ratings
Campaign success analytics9.40 Ratings00 Ratings
Real-time tracking9.70 Ratings00 Ratings
Competitor analysis8.40 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Agorapulse
9.0
Ratings
12% above category average
Unbox Social
-
Ratings
Role-based user permissions & privileges9.30 Ratings00 Ratings
Mobile access8.70 Ratings00 Ratings
Best Alternatives
AgorapulseUnbox Social
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Mention
Mention
Score 9.4 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Mention
Mention
Score 9.4 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
Meltwater
Meltwater
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AgorapulseUnbox Social
Likelihood to Recommend
9.5
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.6
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
8.7
(0 ratings)
-
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.3
(0 ratings)
-
(0 ratings)
Configurability
7.3
(0 ratings)
-
(0 ratings)
Product Scalability
4.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
AgorapulseUnbox Social
Likelihood to Recommend
I think Agora is great for small teams looking to schedule posts and respond to users. I haven't used it at scale, so I can't recommend it for larger companies, but I love it for what we do. If you're savvy with Google Sheets, then the Agora exports are really handy. If you don't need specific data or the ability to compare metrics, and just want a surface-level look at your social performance, the analytics tools are nice.
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No answers on this topic
Pros
  • Calendar sharing - great for internal and external approval
  • Community management - it means we can keep on top of engagement for all of our clients in one place
  • Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
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No answers on this topic
Cons
  • Reporting not available for personal accounts
  • Adding TikTok
  • Ability to tag personal accounts in LinkedIn and FaceBook
  • When copying from one platform to another, one has to go and redo the tags or they will not come up properly. If the the @ is the same in the two platforms, it should take that into consideration and not ask to re-enter.
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No answers on this topic
Likelihood to Renew
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
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No answers on this topic
Usability
The user interface is fantastic. Clear and easy to use. The layout and navigation is very well thought out enabling us to work quicker, and smarter. Moving around Agorapulse becomes second nature very quickly, which makes day to day workflows so much easier. The features included are comprehensive, especially the reporting. And having everything in one place for messaging and monitoring is a real help
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No answers on this topic
Reliability and Availability
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
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No answers on this topic
Performance
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
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No answers on this topic
Support Rating
Absolutely amazing customer service. Some of it seems very automated and feels like you are not talking to a person. It would be better if it was just a normal email platform that it was coming from. But overall super great customer service and the company is always willing to walk new members through the use of Agorapulse which is awesome.
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No answers on this topic
In-Person Training
I did not train in person
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No answers on this topic
Online Training
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
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No answers on this topic
Implementation Rating
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
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No answers on this topic
Alternatives Considered
I think Agorapulse is by far the most comprehensive platform and user-friendly. In my experience, the support on hand is responsive and easy to speak with through the online chat. Hootsuite, Adobe Express, and Buffer seemed limited in what they offer in comparison, particularly Adobe Express and Buffer. Both these platforms were clunkier for us to use and didn't offer as much in terms of listening and reporting. We used Hootsuite a few years ago and moved away from it before we developed our strategy, planning and reporting for social, so it might have the same capabilities as Agorapulse but the support and usability do not match.
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No answers on this topic
Scalability
I'm not sure I understand what is meant by scalability.
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No answers on this topic
Return on Investment
  • Agorapulse has been able to be the leading platform for us to maintain and grow our client base
  • Clients tend to be frustrated with Agorapulse and often have trouble viewing the content leading us to consider other alternatives which would affect our ROI.
  • Agorapulse does however, push us to utilize all its features, increase strategy, and in doing so, offer additional competitive packages.
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No answers on this topic
ScreenShots

Agorapulse Screenshots

Screenshot of Through a bulk or one-by-one upload, queued content can be organized into categories that make sense for the business and content strategy. Download a CSV of the queued content to share with teammates or clients.Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of The tool's built-in CRM keeps track of fans and followers (and detractors).Screenshot of Agorapulse's reports helps to discover trends in a company's social media performance and offers actionable tips to optimize its social presence.Screenshot of A drag-and-drop calendar displays at glance published, scheduled, queued, and assigned content. Hovering on a date instantly creates content for that day.Screenshot of The Agorapulse  inbox captures incoming conversations for each social profile. Users can get CRM data on who is sending messages, and send them a saved reply or assign the conversation to a teammate.