Fin by Intercom vs. Uncanny Lab Smart Conversational Bot
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Fin by Intercom | Score8.5 out of 10 | N/A | Fin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite. | $0.99 one-time fee per 1 resolution |
 Uncanny Lab Smart Conversational Bot | N/A | Enterprise companies (1,001+ employees) | An interactive text-based chatbot that engages visitors with a wide range of conversational flows including on demand information and business fulfillments. It helps the user understand the services provided by the company based on the questions. It also provides an A.I. based tool sets for fulfillments such as user and account authentications, scheduling, create new and inquire about existing tickets, etc. Conversations are recorded to further train and improve the chatbot, can be integrated… | N/A |
| Fin by Intercom | Uncanny Lab Smart Conversational Bot | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $5,000 | ||||||||||||||
| Additional Details | Fin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Fin by Intercom | Uncanny Lab Smart Conversational Bot | |
|---|---|---|
| Likelihood to Recommend | 8.3 | - |
| Likelihood to Renew | 10.0 | - |
| Usability | 8.8 | - |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 5.7 | - |
| Online Training | 7.4 | - |
| Implementation Rating | 6.6 | - |
| Product Scalability | 9.1 | - |