Usabilla (discontinued) vs. Verint Voice of the Customer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Usabilla (discontinued) | Score5.6 out of 10 | N/A | Usabilla was a web and app survey tool, developed by the Amsterdam company of the same name, and acquired by SurveyMonkey in March of 2019. The product is no longer available. | $49 per month |
 Verint Voice of the Customer | Score10 out of 10 | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
| Usabilla (discontinued) | Verint Voice of the Customer | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Usabilla (discontinued) | Verint Voice of the Customer | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Survey Format & Appearance |
| |||||||||||||||||||
| Survey Content |
| |||||||||||||||||||
| Survey Logic |
| |||||||||||||||||||
| Survey Reporting & Analytics |
| |||||||||||||||||||
| Survey Administration & Security |
| |||||||||||||||||||
| Survey Distribution |
| |||||||||||||||||||
| Usabilla (discontinued) | Verint Voice of the Customer | |
|---|---|---|
| Likelihood to Recommend | 2.1 | 10.0 |
| Likelihood to Renew | - | 9.7 |
| Usability | 2.1 | 8.8 |
| Support Rating | 1.9 | 9.1 |