UseResponse vs. UserVoice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 UseResponse | Score5 out of 10 | Mid-Size Companies (51-1,000 employees) | UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system. | $39 per 2 agents/month |
 UserVoice | Score9.5 out of 10 | N/A | UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer… | $15 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| UseResponse | UserVoice | |
|---|---|---|
| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 9.7 |
| Usability | - | 8.0 |
| Support Rating | - | 9.0 |
| Implementation Rating | - | 9.0 |