UseResponse vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 UseResponse | Score5 out of 10 | Mid-Size Companies (51-1,000 employees) | UseResponse helps companies provide customer service support using several channels and organize their community around products or services on their server. It's all-in-one support suite with feedback, help desk ticketing system, knowledge base and live chat in one package. Integrate it using API, built-in translation tool and fully customizable interface with extended modular system. | $39 per 2 agents/month |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
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| UseResponse | Zoho Desk | |
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| Likelihood to Recommend | - | 7.8 |
| Usability | - | 9.4 |
| Support Rating | - | 8.7 |