TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appcues

    Score6.7 out of 10
    N/AAppcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.

    $299

    per month/billed monthly

    UserGuiding

    Score9.9 out of 10
    Small Businesses (1-50 employees)
    UserGuiding helps companies to improve product adoption by designing interactive user onboarding flows. Non-technical people can create step by step product walkthroughs, without any coding. UserGuiding also provides analytics to track the performance of the tours, segmentation to create more personalized experiences, NPS for capturing feedback, and onboarding checklists for a wholesome onboarding experience. From Red Ventures to Young Capital, thousands of companies trust UserGuiding.

    $99

    per 2000 monthly active users

    Pricing
    AppcuesUserGuiding
    Editions & Modules
    Essentials
    $299
    per month/billed monthly
    Growth
    $879
    per month/billed annually
    Enterprise
    Contact sales team
    Start-up Plan
    $99.00
    per 2000 monthly active users
    Growth Plan
    $249.00
    per 5000 monthly active users
    Offerings
    Pricing Offerings
    AppcuesUserGuiding
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    AppcuesUserGuiding
    Considered Both Products
    Appcues
    No answer on this topic
    UserGuiding
    Chose UserGuiding
    By far the best price for the available features. They had a really easy demo scheduling process (and had availability to demo within a day or two where some of the other products were a week+ to schedule). You can build unlimited guides and if you don't hit your user limit …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    AppcuesUserGuiding
    Likelihood to Recommend
    7.7
    (7 ratings)
    8.0
    (1 ratings)