TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UserGuiding

    Score9.9 out of 10
    Small Businesses (1-50 employees)
    UserGuiding helps companies to improve product adoption by designing interactive user onboarding flows. Non-technical people can create step by step product walkthroughs, without any coding. UserGuiding also provides analytics to track the performance of the tours, segmentation to create more personalized experiences, NPS for capturing feedback, and onboarding checklists for a wholesome onboarding experience. From Red Ventures to Young Capital, thousands of companies trust UserGuiding.

    $99

    per 2000 monthly active users

    Userlane

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
    Pricing
    UserGuidingUserlane
    Editions & Modules
    Start-up Plan
    $99.00
    per 2000 monthly active users
    Growth Plan
    $249.00
    per 5000 monthly active users
    No answers on this topic
    Offerings
    Pricing Offerings
    UserGuidingUserlane
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
    More Pricing Information
    Community Pulse
    UserGuidingUserlane
    Considered Both Products
    UserGuiding
    Chose UserGuiding
    By far the best price for the available features. They had a really easy demo scheduling process (and had availability to demo within a day or two where some of the other products were a week+ to schedule). You can build unlimited guides and if you don't hit your user limit …
    Incentivized
    Userlane
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    UserGuidingUserlane
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.1
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)