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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UserIQ

    Score8 out of 10
    N/AUserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. According to the vendor, key benefits include: effectively scale onboarding increase feature usage accelerate time-to-value ultimately drive more revenue throughout the customer journeyN/A
    Pricing
    UserIQ
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    UserIQ
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    UserIQ
    Considered Both Products
    UserIQ
    Chose UserIQ
    When comparing with the other product of the market we realize UserIQ brings the best outcome beneath the price so we choose UserIQ apart from other products.
    Incentivized
    Chose UserIQ
    N/A - have not previously used other products in this field which compare. It is a new product to us.
    Incentivized
    Chose UserIQ
    We use both for different reasons. GA is our primary customer usage product in our b2c apps since it's pricing is not restrictive by number of users. The dashboards and metrics tracked in user IQ are more accessible and you're able to track at the feature level much easier. …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    UserIQ
    Security
    Comparison of Security features of UserIQ
    Feature
    UserIQ
    10.0
    3 Ratings
    Role-based user permissions10.03 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of UserIQ
    Feature
    UserIQ
    9.3
    5 Ratings
    API7.14 Ratings
    Integration with Salesforce.com10.03 Ratings
    Integration with Marketo9.01 Ratings
    Integration with Eloqua10.01 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of UserIQ
    Feature
    UserIQ
    7.8
    4 Ratings
    Product usage8.04 Ratings
    Help desk / support tickets7.54 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of UserIQ
    Feature
    UserIQ
    8.0
    4 Ratings
    NPS surveys7.14 Ratings
    Sponsor tracking9.01 Ratings
    Customer profiles8.53 Ratings
    Automated workflow6.14 Ratings
    Internal collaboration9.02 Ratings
    Customer health scoring9.04 Ratings
    Customer segmentation7.54 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of UserIQ
    Feature
    UserIQ
    9.5
    3 Ratings
    Customer health trends10.02 Ratings
    Engagement analytics8.53 Ratings
    Revenue forecasting10.01 Ratings
    Dashboards9.53 Ratings
    User Ratings
    UserIQ
    Likelihood to Recommend
    7.5
    (6 ratings)
    Usability
    8.1
    (2 ratings)
    Support Rating
    9.5
    (2 ratings)