TourMyApp vs. Userlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TourMyApp
Score 9.3 out of 10
N/A
TourMyApp allows users to create in-application tutorials to guide the users of their web application. It includes guided tours for onboarding new users, the ability to highlight certain features in the app, show a demo, or substitute for documentation. It also provides usage metrics on how users interact with the tours. Coding is not required to create or edit tours--the Tour Builder has a GUI interface.N/A
Userlane
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
Pricing
TourMyAppUserlane
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TourMyAppUserlane
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
More Pricing Information
Community Pulse
TourMyAppUserlane
User Ratings
TourMyAppUserlane
Likelihood to Recommend
9.0
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
TourMyAppUserlane
Likelihood to Recommend
Easy integration, well suited for all kind of businesses and helpful customer support is available. User can create an interactive scenario for web based applications and [it] is well suit[ed] for users to get more help in using software and web based applications. It's a great platform. Will definitely recommend.
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It is well suit[ed] because of professional virtual assistants. Also quality is a great concern with well developed strategy from implementation till execution. Customer support needs improvement in addressing individual customer needs. User level analytics should be incorporated. These concerns would be really helpful if taken into consideration. Otherwise, it's a great platform.
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Pros
  • You can create content easily.
  • Simple onboarding solution readily available.
  • In app training and support available.
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  • Easy to implement, started within a day on our live stage.
  • Superior user onboarding.
  • Excellent customer support.
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Cons
  • Building out time needs improvement.
  • Difficulty in navigating and finding products.
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  • Currently only for web-based applications.
  • Some vendors have a lower price point.
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Usability
No answers on this topic
  • Easy to use content editor, no specific knowledge needed
  • Super fast to create interactive guides, went live within days
  • Clean and actionable analytics, not too bloated
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Alternatives Considered
No other products used.
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WalkMe Very comprehensive platform with lots of functionality but too complicated to actually get things done. Looked like a lot of effort to maintain and their team has not been super helpful Whatfix Good price and has many features but not a very robust platform. Encountered several bugs and our infosec team had privacy/security concerns Pendo Really strong analytics suite. Guidance and tooltips were not as easy to use. Probably good for software companies to see how their own apps perform, but not recommended when working with 3rd party software, therefore no fit for our use case to make life easier for our employees
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Return on Investment
  • Less team required.
  • User friendly.
  • Easy integration.
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  • It save a lot of money in Training
  • It save a lot of expenses in Travel expenses for physical Training and support
  • Easy to use,It helps to increase the productivity of employees.So you save lot of money
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ScreenShots

Userlane Screenshots

Screenshot of Explanation of the action which has to be taken by the user.