LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them…
$20
per month per user
Userlike
Score8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer…
$37
per month
Pricing
LiveChat
Userlike
Editions & Modules
Starter
$20
per month, billed annually per user
Team
$41
per month, billed annually per user
Busniess
$59
per month, billed annually per user
Enterprise
Request Quote from Sales
Free
$0
1 Operator, 1 Chat Widget, unlimited chats
Team
$90
per month
Corporate
$290
per month
Flex
upon request
per month
Offerings
Pricing Offerings
LiveChat
Userlike
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version.
Junior Software Developer in Sales at PairLab (Computer Software, 11-50 employees)
Chose LiveChat
While Userlike is now free, (it wasn't free when we used it), we had issues with navigating around this program as it's user interface wasn't self explanatory, and they didn't provide as much support resources like videos and article which Livechat provides.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Co-founder in Corporate at PairLab (Computer Software, 1-10 employees)
Chose LiveChat
Livechat had an easy to understand user interface; unlike User like whose user interface takes a while to get around.Livechat provides better analytics too.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
