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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Usersnap

    Score7.5 out of 10
    N/ACollect in-product feedback, measure customer satisfaction and learn how you can improve. Get ratings, visitor's screen view and sentiment feedback from customers now.

    $98

    per month

    Pricing
    Usersnap
    Editions & Modules
    Startup
    $99
    per month
    Company
    $189
    per month
    Premium
    $329
    per month
    Enterprise
    $2,379
    per month
    Offerings
    Pricing Offerings
    Usersnap
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    Usersnap
    Considered Both Products
    Usersnap GmbH
    Chose Usersnap
    I haven't used anything else. I just used email and Google Docs before and that's hard to keep straight what you are talking about within a document to what it actually is on the website. Also, more phone calls are required to explain what you mean and need.
    Incentivized
    Chose Usersnap
    Prior to Usersnap we looked at and even tried to bring up Bugzilla, but it requires a lot of maintenance and customization in my opinion. We needed something that was ready to use out of the box, which Usersnap certainly was. The other problem with Bugzilla is that it's mostly …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Usersnap
    Likelihood to Recommend
    8.4
    (2 ratings)
    Support Rating
    7.0
    (1 ratings)