productboard vs. UserVitals

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
productboard
Score 6.7 out of 10
N/A
productboard, from the company of the same name in San Francisco, is a product management system designed to help product managers understand what users need, prioritize what to build, and rally everyone around a roadmap.
$25
per month
UserVitals
Score 0.0 out of 10
N/A
UserVitals helps product owners make sense of the chaos of customer feedback. Feedback coming from different sources - support tickets, e-mails, calls, etc. The tool helps collect, organize, and prioritize that feedback, while also keeping the customers in the loop with updates and future roadmap.
$50
per month 300 tracked users
Pricing
productboardUserVitals
Editions & Modules
Essential
$25.00
per month
Pro
$60.00
per month
Scale
$120.00
per month
Essentials
$50
per month 300 tracked users
Growth
$129
per month 1000 tracked users
Scale
$300
per month 5000 tracked users
Offerings
Pricing Offerings
productboardUserVitals
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details2 months free (16%) for an annual subscription.
More Pricing Information
Community Pulse
productboardUserVitals
User Ratings
productboardUserVitals
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
productboardUserVitals
Likelihood to Recommend
The best feature of productboard is organized features, it has a very simple structure and can be read and understood by anyone. If your roadmap is very dynamic and the executive team needs to be on top of it, productboard is the best application out there. But if you have a small product and features do not change very often, then maybe you can look at other alternatives since productboard is expensive.
Read full review
No answers on this topic
Pros
  • Flexibility - organize your products and features in any way you like
  • Input - give your teams a way to make suggestions and provide feedback
  • Integrations
Read full review
No answers on this topic
Cons
  • The interface could be improved
  • Input field options could be less restrictive to the capture of data
  • Better notifications / updates on where insights have got to
Read full review
No answers on this topic
Support Rating
Easy to contact right through their Intercom app and incredibly fast to respond.
Read full review
No answers on this topic
Alternatives Considered
I have previously used Aha another product road mapping/ insights driven software. Aha had great features for the userbase of my previous products. They were allowed to create their own suggestions for the products and other users could then like or dislike the suggestion. This created a real reflection on need for product enhancements. productboard handles this slightly differently. Each user creates their own suggestions and doesn't necessarily have visibility on other users suggestions. The product/ R&D team can then tag suggestions together into the same overall suggestion. This requires more input from product/R&D with productboard. I would however, suggest that productboard is better than Aha. Aha is great for an external user point of view; however, there may be case for users to not have visibility on wider user requirements. productboard keeps more of this element hidden and would perhaps stir up less negative correlation to seeing a system requirement/suggest having had a lot of traffic and no action, compared to a more closed system that would individually update each user on the enhancement progress.
Read full review
No answers on this topic
Return on Investment
  • Helps to save us a lot of time collecting feedback.
  • Increased efficiency.
  • Product prioritization can be done in a faster and more robust way.
Read full review
No answers on this topic
ScreenShots