| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Higher Logic Vanilla | Score6 out of 10 | N/A | Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce. | N/A |
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products | Chose Higher Logic Vanilla Most of all we could customize the forum to look and feel like an extension of our existing web properties. This makes the forum feel more native to the users coming from or being redirected to the forum. We also had plans of being able to create custom badges we could grant … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Higher Logic Vanilla It's certainly pricey for the cloud option, but it was easy to setup and we've had zero crucial issues since. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Happy with the feature set | |
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| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| Higher Logic Vanilla | |
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| Likelihood to Recommend | 9.0 |
| Likelihood to Renew | 10.0 |
| Usability | 9.0 |
| Support Rating | 9.0 |
