SolarWinds Service Desk (SSD) vs. Vanta
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 SolarWinds Service Desk | Score7.7 out of 10 | N/A | SolarWinds Service Desk (formerly Samanage) is a cloud-based, multi-tenant IT service desk and asset management software for IT and enterprise service management. Samanage is on a single, always new instance of software. The service desk includes a self-service portal, service catalog, knowledge base, and SLA management tool. The integrated agent-based asset management solution collects contracts and licensing data from Windows, Mac, Linux, and Unix systems. | N/A |
 Vanta | Score1 out of 10 | Small Businesses (1-50 employees) | Vanta is an automated security and compliance platform. Vanta helps businesses get and stay compliant by continuously monitoring people, systems and tools to improve security posture. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| Governance, Risk & Compliance |
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| SolarWinds Service Desk | Vanta | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 1.0 |
| Likelihood to Renew | 6.5 | 10.0 |
| Usability | 8.0 | 9.0 |
| Availability | 8.7 | 10.0 |
| Performance | 8.9 | 10.0 |
| Support Rating | 8.0 | 8.0 |
| In-Person Training | 9.1 | 9.0 |
| Online Training | 8.2 | 10.0 |
| Implementation Rating | 8.9 | 10.0 |
| Configurability | 7.3 | 8.0 |
| Ease of integration | 4.5 | 10.0 |
| Product Scalability | 8.9 | 10.0 |
| Vendor post-sale | 8.2 | 10.0 |
| Vendor pre-sale | 7.7 | 10.0 |