vAuto, a Cox Automotive company, offers Provision, a dealer management system supporting used car dealerships.
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VinSolutions
Score 7.4 out of 10
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VinSolutions, a Cox Automotive company, offers a suite of CRM and operational support applications for auto dealerships.
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Pricing
vAuto Provision
VinSolutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
vAuto Provision
VinSolutions
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
vAuto Provision
VinSolutions
Considered Both Products
vAuto Provision
Verified User
Anonymous
Chose vAuto Provision
This is really the only product I seriously looked at in this segment. It does literally everything I want, it excludes nothing, with nothing there that is not needed. Every feature is great, it works together with the other Xtime products to cover basically every need …
I really have not used any other product like VinSolutions, it was the first program of its type that we evaluated and it does everything we want, with no downsides that are noted. Because of that, along with the integration into the other programs we use in other aspects of …
Honestly, there is very little that I could ask for that this program does not already offer when it comes to maintaining a proper stock of vehicles, and ensuring that the vehicle is competitively priced when compared to similar vehicles at other local dealerships.
VinSolutions is a very deep application that can do it all, if that's what you're looking for. It is well-suited for active lead management. The reporting functionality could use some drastic simplification.
Receiving leads from all website and third-party sources, and notifying employees when leads come in.
Looking up reports. There are premade reports, and you can create your own reports to pull, or even to pull automatically at certain times.
Settings roles and authorizations for employees, so they do not have too much access to alter the way they want to use it, but it's set upper manager's request.
I have had very little need for customer support on this particular part of the X time suite, but I have dealt with them to a great extent within the fixed operations side of the dealership and they are always extremely responsive, incredibly helpful and are always there for you when needed. A great asset to their company.
Technical support, general customer support, implementation support are all top notch. All representatives from the company check in every couple weeks to make sure all is going well; if there is a problem, I generally have a solution given within hours if not soon; and they are friendly, easy to understand, and do a great job. Well done!
This is really the only product I seriously looked at in this segment. It does literally everything I want, it excludes nothing, with nothing there that is not needed. Every feature is great, it works together with the other Xtime products to cover basically every need within an automotive dealership world.