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Veeva CRM vs. Workbooks

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Veeva CRM

21 Reviews and Ratings

Workbooks

30 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Veeva CRM

    Score8.4 out of 10
    		N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A

    Workbooks

    Score4.9 out of 10
    		N/AWorkbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywhere.

    $30

    per user/per month

    Pricing
    Veeva CRMWorkbooks
    Editions & Modules
    No answers on this topic
    Workbooks CRM Edition
    $30
    per user/per month
    Workbooks Business Edition
    $65
    per user/per month
    Offerings
    Pricing Offerings
    Veeva CRMWorkbooks
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Veeva CRMWorkbooks
    Sales Force Automation
    Comparison of Sales Force Automation features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    9.1
    4 Ratings
    Workbooks
    7.7
    9 Ratings
    Customer data management / contact management10.04 Ratings8.59 Ratings
    Workflow management9.04 Ratings8.27 Ratings
    Territory management7.04 Ratings7.79 Ratings
    Opportunity management8.03 Ratings8.89 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.03 Ratings6.49 Ratings
    Contract management10.03 Ratings7.29 Ratings
    Quote & order management9.03 Ratings7.68 Ratings
    Interaction tracking10.04 Ratings6.48 Ratings
    Channel / partner relationship management9.03 Ratings8.48 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    9.3
    3 Ratings
    Workbooks
    6.3
    8 Ratings
    Case management10.03 Ratings6.28 Ratings
    Call center management8.01 Ratings6.82 Ratings
    Help desk management10.02 Ratings5.88 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    8.5
    3 Ratings
    Workbooks
    7.3
    7 Ratings
    Lead management9.03 Ratings8.07 Ratings
    Email marketing8.03 Ratings6.67 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    9.7
    3 Ratings
    Workbooks
    7.5
    9 Ratings
    Task management10.03 Ratings7.77 Ratings
    Billing and invoicing management10.03 Ratings6.88 Ratings
    Reporting9.03 Ratings7.87 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    8.7
    4 Ratings
    Workbooks
    8.6
    8 Ratings
    Forecasting8.03 Ratings8.28 Ratings
    Pipeline visualization9.03 Ratings8.88 Ratings
    Customizable reports9.04 Ratings8.88 Ratings
    Customization
    Comparison of Customization features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    8.8
    4 Ratings
    Workbooks
    7.7
    8 Ratings
    Custom fields8.04 Ratings8.48 Ratings
    Custom objects7.04 Ratings7.67 Ratings
    Scripting environment10.03 Ratings7.56 Ratings
    API for custom integration10.04 Ratings7.57 Ratings
    Security
    Comparison of Security features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    9.5
    4 Ratings
    Workbooks
    7.5
    8 Ratings
    Single sign-on capability9.04 Ratings7.05 Ratings
    Role-based user permissions10.04 Ratings8.07 Ratings
    Social CRM
    Comparison of Social CRM features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    8.5
    1 Ratings
    Workbooks
    6.6
    3 Ratings
    Social data8.01 Ratings6.03 Ratings
    Social engagement9.01 Ratings7.31 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    9.0
    2 Ratings
    Workbooks
    6.9
    6 Ratings
    Marketing automation9.02 Ratings6.76 Ratings
    Compensation management9.01 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Veeva CRM and Workbooks
    Feature
    Veeva CRM
    10.0
    4 Ratings
    Workbooks
    4.2
    7 Ratings
    Mobile access10.04 Ratings4.27 Ratings
    User Ratings
    Veeva CRMWorkbooks
    Likelihood to Recommend
    9.0
    (4 ratings)
    7.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (7 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.4
    (1 ratings)