Veeva CRM vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Veeva CRM
Score 8.4 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
zigihub
Score 6.0 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
Veeva CRMzigihub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Veeva CRMzigihub
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details
More Pricing Information
Community Pulse
Veeva CRMzigihub
Considered Both Products
Veeva CRM
Chose Veeva CRM
Compared to other products, the Veeva CRM has better UI and third-party application integrations which helps to effectively plan accounts, execute planned activities, better customer interaction, etc. The tool has integrated data analytics which helps to provide better action …
Chose Veeva CRM
Veeva CRM is solely targeting life sciences industry so they understand all the regulation and compliance related to this industry. As Veeva has other platforms for pharma industry mainly in R&D section so Veeva understands the importance of making sure that their software is …
Chose Veeva CRM
As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing …
Chose Veeva CRM
Better for field based medical personnel when recording Medical calls.
zigihub
Chose zigihub
Zigihub was the most cost-effective option available in the market with most of the marketing automation features enabled.
Chose zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
Features
Veeva CRMzigihub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Veeva CRM
9.1
Ratings
17% above category average
zigihub
7.3
Ratings
5% below category average
Customer data management / contact management10.00 Ratings8.00 Ratings
Workflow management9.00 Ratings8.00 Ratings
Territory management7.00 Ratings6.00 Ratings
Opportunity management8.00 Ratings7.00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.00 Ratings3.00 Ratings
Contract management10.00 Ratings8.00 Ratings
Quote & order management9.00 Ratings8.20 Ratings
Interaction tracking10.00 Ratings8.00 Ratings
Channel / partner relationship management9.00 Ratings9.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Veeva CRM
9.3
Ratings
21% above category average
zigihub
7.0
Ratings
7% below category average
Case management10.00 Ratings7.00 Ratings
Call center management8.00 Ratings7.00 Ratings
Help desk management10.00 Ratings7.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Veeva CRM
8.5
Ratings
11% above category average
zigihub
8.0
Ratings
5% above category average
Lead management9.00 Ratings8.00 Ratings
Email marketing8.00 Ratings8.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Veeva CRM
9.7
Ratings
24% above category average
zigihub
7.4
Ratings
3% below category average
Task management10.00 Ratings6.00 Ratings
Billing and invoicing management10.00 Ratings9.10 Ratings
Reporting9.00 Ratings7.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Veeva CRM
8.7
Ratings
14% above category average
zigihub
7.0
Ratings
8% below category average
Forecasting8.00 Ratings6.00 Ratings
Pipeline visualization9.00 Ratings7.00 Ratings
Customizable reports9.00 Ratings8.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Veeva CRM
8.8
Ratings
16% above category average
zigihub
5.8
Ratings
26% below category average
Custom fields8.00 Ratings8.00 Ratings
Custom objects7.00 Ratings6.00 Ratings
Scripting environment10.00 Ratings6.40 Ratings
API for custom integration10.00 Ratings3.00 Ratings
Security
Comparison of Security features of Product A and Product B
Veeva CRM
9.5
Ratings
13% above category average
zigihub
8.5
Ratings
2% above category average
Single sign-on capability9.00 Ratings8.00 Ratings
Role-based user permissions10.00 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Veeva CRM
8.5
Ratings
15% above category average
zigihub
9.1
Ratings
21% above category average
Social data8.00 Ratings9.10 Ratings
Social engagement9.00 Ratings9.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Veeva CRM
9.0
Ratings
20% above category average
zigihub
6.5
Ratings
12% below category average
Marketing automation9.00 Ratings4.00 Ratings
Compensation management9.00 Ratings9.10 Ratings
Platform
Comparison of Platform features of Product A and Product B
Veeva CRM
10.0
Ratings
31% above category average
zigihub
4.0
Ratings
59% below category average
Mobile access10.00 Ratings4.00 Ratings
Best Alternatives
Veeva CRMzigihub
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
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Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Veeva CRMzigihub
Likelihood to Recommend
9.0
(0 ratings)
6.0
(0 ratings)
Usability
-
(0 ratings)
6.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Veeva CRMzigihub
Likelihood to Recommend
Veeva CRM is best used in areas of Pharma companies or Animal Health based organizations. It adapts to the Health regulations which makes it easier for inventory and order management.
Read full review
Zigihub is suited to generate more traffic to your website and generate more leads.
Read full review
Pros
  • iPad views are easy to navigate
  • Sharing of media within platform helps keep record of what materials were used in the interactions
  • Data extraction via API is easy
Read full review
  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
Read full review
Cons
  • The UI is a bit outdated and the system is somewhat lacking flexibility overall
  • The reporting functionalities are very limited - it's great to gather data but a 3rd party solution is needed to get some meaning out of it
  • Pricing. Veeva are big and therefore not that flexible. This does not make them the most small/midsize customer friendly
Read full review
  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
Read full review
Usability
No answers on this topic
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
Read full review
Support Rating
No answers on this topic
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
Read full review
Alternatives Considered
As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
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Zigihub was the most cost-effective option available in the market with most of the marketing automation features enabled
Read full review
Return on Investment
  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Read full review
  • Its a relatively cost effective tool when compared with the other marketing automation tool available in the market
  • Helps save a lot of time in creating leads and running follow-ups campaign
  • Creates transparency between sales and marketing team
Read full review
ScreenShots

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.