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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Vertex

    Score8.1 out of 10
    N/AVertex combines tax research with technology to improve tax accuracy and consistency on sales and purchase transactions. The automation aims to support high volume and complex transactions at speed and scale to streamline internal processes and improve audit performance. Integrations to ERP, e-commerce, procurement, and other billing systems enables a single tax engine to seamlessly support a growing business. In addition to tax determination, Vertex provides tools and services to automate and…N/A
    Pricing
    Vertex
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Vertex
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Vertex
    Considered Both Products
    Vertex Inc.
    Chose Vertex
    In my opinion, there is no comparison of Vertex customer service oriented approach to clients vs. Avalara. I think Vertex by far outshines Avalara 10 to 1.
    In my experience, communication with Vertex is much more streamlined and handled efficiently than with Avalara.
    In my …
    Incentivized
    Chose Vertex
    .
    Incentivized
    Chose Vertex
    Not Applicable.
    Incentivized
    Chose Vertex
    Avalara is pricy in overall usage terms.
    Incentivized
    Chose Vertex
    Vertex seemingly has more capabilities than Avalara, but Avalara's user interface is more intuitive and easier to use for business users.
    Incentivized
    Chose Vertex
    Vertex has helped us streamline and track tax returns more accurately then Avalara did.
    Incentivized
    Chose Vertex
    I haven't evaluated anything else or any other products like Vertex. I have only seen some of the Comparisons between Avalara and Vertex. I don't remember much in terms of differences.
    Incentivized
    Chose Vertex
    I personally find Avalara to be more straightforward and user friendly. I personally find Vertex to be more powerful and customizable.
    Incentivized
    Chose Vertex
    I find Avalara to be more user friendly but not as robust as Vertex.
    Incentivized
    Chose Vertex
    Vertex is more flexible and by using Vertex you need fewer people to maintain tax calculations. In addition, Tax rate update is maintained by Vertex, so you do not need to track and support tax rate update.
    Incentivized
    Chose Vertex
    Nothing to add. When we subscribed to Vertex, they were considered the major player for tax calculation.
    Incentivized
    Chose Vertex
    The functionality and feature set is similar. However, I prefer Vertex's UI over ONESOURCE. I have found Vertex to have certain taxability categories that ONESOURCE did not have historically.
    Incentivized
    Chose Vertex
    Once setup the software is user friendly.
    Incentivized
    Chose Vertex
    n/a
    Incentivized
    Chose Vertex
    none
    Incentivized
    Chose Vertex
    In comparison specifically with Avalara, Vertex is better in every way. It is much more customizable and allows us to change the way our tax software is set up for our business needs. Avalara is much more constricted, and is using the SST system which can allow for simplified …
    Incentivized
    Chose Vertex
    Vertex Indirect Tax Compliance package is worth getting. It has every form possible that needs to be filed monthly, quarterly, semi, or annually. It creates the uploadable file for state tax portal websites. So many other features.
    Incentivized
    Chose Vertex
    For Sales tax many years ago I had used a product called Alternadev. It probably doesn't even exist anymore. It was created in someones kitchen and there wasn't much support. Other than that for sales tax I have only used Vertex.
    I have used ONESOURCE but that was for property …
    Incentivized
    Chose Vertex
    Vertex is more flexible and better solution for US sales tax
    Incentivized
    Chose Vertex
    Other options were:
    - SAP native functions
    - Meridian VAT add-ons
    Incentivized
    Chose Vertex
    O series is more expensive and out dated.
    Incentivized
    Chose Vertex
    Vertex real time tax rate & tax determination updates is second to none. The quality of and accuracy in report generation is simple & easily understood.
    Incentivized
    Chose Vertex
    SAP, JDE. Oracle.
    Incentivized
    Chose Vertex
    The decision was made prior to my arrival at the organization but I believe that we've committed time and resources to the product and would not easily change our platform. We appreciate the efforts to educate users and create a happy and productive customer experience.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Vertex
    Type of tax
    Comparison of Type of tax features of Vertex
    Feature
    Vertex
    8.1
    133 Ratings
    Sales and Use Taxes8.9130 Ratings
    Cross-border Taxes8.540 Ratings
    VAT / GST Taxes7.863 Ratings
    Energy and Fuel Taxes7.311 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Vertex
    Feature
    Vertex
    7.9
    127 Ratings
    Geolocation for Tax Assessment8.894 Ratings
    3rd-Party Software Integrations7.688 Ratings
    Tax Data Reporting8.0113 Ratings
    Compliance Administration Management8.178 Ratings
    Tax Exemption Processing7.791 Ratings
    Tax Document Management8.075 Ratings
    Complex Tax Scenario Management6.988 Ratings
    User Ratings
    Vertex
    Likelihood to Recommend
    8.7
    (158 ratings)
    Likelihood to Renew
    8.4
    (19 ratings)
    Usability
    8.4
    (54 ratings)
    Availability
    9.1
    (8 ratings)
    Performance
    8.2
    (8 ratings)
    Support Rating
    9.1
    (23 ratings)
    In-Person Training
    8.7
    (3 ratings)
    Online Training
    9.7
    (3 ratings)
    Implementation Rating
    8.3
    (16 ratings)
    Configurability
    7.0
    (78 ratings)
    Ease of integration
    8.2
    (6 ratings)
    Product Scalability
    8.3
    (48 ratings)
    Vendor post-sale
    8.3
    (19 ratings)
    Vendor pre-sale
    7.4
    (12 ratings)