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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Viralheat (Discontinued)

    Score5.1 out of 10
    N/AViralheat was acquired by Cision in 2015 and rebranded Cision Social Edition. It was later discontinued.N/A
    Pricing
    Viralheat (Discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Viralheat (Discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Viralheat (Discontinued)
    Considered Both Products
    Discontinued Products
    Chose Viralheat (Discontinued)
    We selected Viralheat for a number of reasons but the biggest factors were because it had the lowest TCO (total cost of ownership) for the features available and the fact that we only had to purchase one tool. During the selection process we demoed with a handful of other SMM …
    Chose Viralheat (Discontinued)
    ViralHeat surpasses the Hootsuite software in every way.
    Chose Viralheat (Discontinued)
    Acquisio is significantly more expensive than Viralheat and we did not find the features to be very different. In fact, we did not find Acquisio providing the same level of functionality around sentiment. The area where Acquisio was stronger was on paid digital advertising.
    Chose Viralheat (Discontinued)
    Viralheat is a great tool, they are continuing to improve and integrate with new tools, which is something I did not see with previous softwares.
    Chose Viralheat (Discontinued)
    We looked at tools that offer monitoring across social platforms. Viralheat eventually won our bid because of the simple user experience as well as their unlimited mentions offer.

    Chose Viralheat (Discontinued)
    We chose Viralheat because it offered more features and a more powerful monitoring platform.
    Chose Viralheat (Discontinued)
    I chose Viralheat because it offered the most valuable monitoring capabilities. Plus it was easy for me to use and understand.
    Chose Viralheat (Discontinued)
    We selected Viralheat because it offered the features we were looking for in a format that was easy for our marketing and product teams to use together.
    Chose Viralheat (Discontinued)
    Viralheat scales better. Cleaner, easy to use interface. Better analytics and an easier payment option (nothing a la carte).
    Chose Viralheat (Discontinued)
    Viralheat had the most comprehensive monitoring tool from what we saw. We liked the fact that they do not limit the number of mentions that come in through the topic profiles. Also, the UI/UX was much easier to work with.
    Chose Viralheat (Discontinued)
    We chose Viralheat because it allowed us to do multiple things from one tool. We were able to monitor our brand mentions after each video, song, or album release - this provided us with valuable feedback abouout our brand and music. We were also able to connect our accounts and …
    Chose Viralheat (Discontinued)
    Viralheat met our needs better than the other solutions we tested.
    Chose Viralheat (Discontinued)
    I like Viralheat better than Sprout Social and Hootsuite because it shows pictures that accompany your posts! Moreover, I like how the representatives are all very responsive when you have difficulties using Viralheat!
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Viralheat (Discontinued)
    Likelihood to Recommend
    8.3
    (14 ratings)
    Likelihood to Renew
    8.3
    (13 ratings)
    Usability
    9.1
    (1 ratings)
    Support Rating
    8.8
    (2 ratings)
    Implementation Rating
    8.2
    (1 ratings)