VirtualPBX

VirtualPBX

VirtualPBX

7 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
VirtualPBX	Score 10.0 out of 10	N/A	VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.	$18 per month per user

Pricing

VirtualPBX

Editions & Modules

Flex: $18
per month per user
Pro: $27
per month per user
Ultra: $36
per month per user

Offerings

Pricing Offerings
VirtualPBX
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Optional

Additional Details

Discount available for annual pricing.

More Pricing Information

Community Pulse
	VirtualPBX
Considered Both Products	VirtualPBX SY Stan York VP of Development Chose VirtualPBX We did our search over a decade ago - probably 15 years. I no longer recall the competitors we evaluated. Sorry. I can say that the "would you recommend to a collogue" is not a theoretical question for me in this case. I have recommended VirtualPBX multiple times - and know … Incentivized Helpful? Verified User Anonymous Chose VirtualPBX We started with the irugubak VirtualPBX around the year 2000. We were extremely satisfied with that and now can't say more about the newly updated version. As for other system,I did not feel it was at all necessary to investigate given our extreme satisfaction with this vendor Incentivized Helpful? JT Jody Thomas President Chose VirtualPBX Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers. Incentivized Helpful?

Features

VirtualPBX

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	VirtualPBX 9.4 Ratings 16% above category average
Hosted PBX	9.00 Ratings
Multi-level Interactive Voice Response (IVR)	9.00 Ratings
User templates	10.00 Ratings
Call reports	9.00 Ratings
Directory of employee names	10.00 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	VirtualPBX 9.4 Ratings 11% above category average
Answering rules	10.00 Ratings
Call recording	10.00 Ratings
Call park	9.00 Ratings
Call screening	9.00 Ratings
Message alerts	9.00 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	VirtualPBX 9.8 Ratings 20% above category average
Video conferencing	10.00 Ratings
Audio conferencing	10.00 Ratings
Video screen sharing	9.00 Ratings
Instant messaging	10.00 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	VirtualPBX 9.0 Ratings 12% above category average
Mobile app for iOS	9.00 Ratings
Mobile app for Android	9.00 Ratings

Best Alternatives
	VirtualPBX
Small Businesses	CloudTalk Score 7.2 out of 10
Medium-sized Companies	CloudTalk Score 7.2 out of 10
Enterprises	Cisco Unified Communications Manager (Call Manager) Score 8.7 out of 10
All Alternatives	View all alternatives

User Ratings
	VirtualPBX
Likelihood to Recommend	10.0 (0 ratings)
Likelihood to Renew	10.0 (0 ratings)

User Testimonials
	VirtualPBX
Likelihood to Recommend	We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day. Incentivized Richard Jassel Maintenance Team Manager Read full review
Pros	Provides real-time analytics and reports that show agent performance during a call, email, or chat, analyzing conversations and indicating where to improve. All call recording features are very easy to access and configure such as regular call recordings and scheduled recordings for specific customers. As it is a cloud-based software with mobile access, we can use it outside the office without any problems, just with the phone and internet connection. Incentivized Richard Jassel Maintenance Team Manager Read full review
Cons	Possibly a better way of covering the one zillion features and functions in classes Possibly a better way of covering the one zillion features and functions in classes Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Once it works and has retain ROI.....keep it going Verified User Anonymous Read full review
Usability	So much easier than our old PBX or any on-prem PBX I have ever used. We were up and running in an hour. Tweaking the caller menus is so easy. Incentivized Stan York VP of Development Read full review
Alternatives Considered	We started with the irugubak VirtualPBX around the year 2000. We were extremely satisfied with that and now can't say more about the newly updated version. As for other system,I did not feel it was at all necessary to investigate given our extreme satisfaction with this vendor Incentivized Verified User Anonymous Read full review
Return on Investment	Professional appearance to customers Simple solution for voice conferencing Incentivized Jody Thomas President Read full review
ScreenShots