Vivantio vs. Vtiger
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Vivantio | Score8.2 out of 10 | Mid-Size Companies (51-1,000 employees) | Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service. | $5,940 per year (5 user licenses) |
 Vtiger | Score8.2 out of 10 | N/A | Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities. | $28 per month per user |
| Vivantio | Vtiger | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Required | $10 / user / month | ||||||||||||||
| Additional Details | Access to the Vivantio Platform always includes: 1) every available feature, 2) the user's choice of data centers, 3) in-house professional services, 4) a Customer Success Manager, 5) US and UK telephone, email, and self-service support. Pricing varies based on number of licenses: 500 system users - $59 per named license / $89 per concurrent license 200 users - $69 / $104 100 users - $78 / $118 50 users - $83 / $125 25 users - $91 / $137 15 users - $95 / $143 5 users - $99 / $149 Enterprise licensing available for teams >500. Volume discounts start at 15 users and continue to rise to 40%. Educational institutions automatically qualify for a 5% discount; non-profits for 10%. Pricing is per user, per month, paid annually. | Discounts are provided for both annual subscriptions, and for high volume users. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Vivantio | Vtiger | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Incident and problem management |
| |||||||||||||||||||||||||
| Self Help Community |
| |||||||||||||||||||||||||
| Multi-Channel Help |
| |||||||||||||||||||||||||
| Sales Force Automation |
| |||||||||||||||||||||||||
| Customer Service & Support |
| |||||||||||||||||||||||||
| Marketing Automation |
| |||||||||||||||||||||||||
| CRM Project Management |
| |||||||||||||||||||||||||
| CRM Reporting & Analytics |
| |||||||||||||||||||||||||
| Customization |
| |||||||||||||||||||||||||
| Social CRM | ||||||||||||||||||||||||||
| Platform |
| |||||||||||||||||||||||||
| Security |
| |||||||||||||||||||||||||
| Vivantio | Vtiger | |
|---|---|---|
| Likelihood to Recommend | 8.2 | 10.0 |
| Usability | 9.1 | 10.0 |
| Support Rating | - | 10.0 |