VMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.
SRM is a must-have tool if your business requires you to failover your VMs to a disaster recovery site and provide valid testing and real-time numbers. Our VP office is always amazed at how easily we are able to satisfy our annual testing and show actual results with time stamps and the sequence of each VM that is up and running. SRM may not be needed in a very small business that does not have the capacity nor the need to have their infrastructure off site in a form of a disaster recovery site.
Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
We've been only running for 4 months and haven't had to use SRM.