TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify

    Score9.1 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Volusion

    Score4.8 out of 10
    N/AVolusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance.

    $29

    per month

    Pricing
    ShopifyVolusion
    Editions & Modules
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Personal
    $29
    per month
    Pro
    $79
    per month
    Startup
    $179
    per month
    Business
    $299
    per month
    Offerings
    Pricing Offerings
    ShopifyVolusion
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA 25% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    ShopifyVolusion
    Considered Both Products
    Shopify
    Chose Shopify
    I have tried (and currently use and love) BigCommerce. GoDaddy was also decent and very easy to use. Volusion, Ecwid, Weebly, Wix, SquareSpace - all were colossal wastes of time.
    Incentivized
    Chose Shopify
    Shopify seemed to be more intuitive and more customizable. It seemed to fit a little more in what the company sought, and ended up being our choice, even despite a higher price. The company ended up opting for Shopify by putting everything in the balance and deciding that its …
    Incentivized
    Chose Shopify
    We used Volusion for a while, but switched over because Shopify was a lot easier to use. It has an easier check-out process, better templates, easier management of products, and is user-friendly. Squarespace on the other hand, we still use because we think it's better when we …
    Incentivized
    Chose Shopify
    My #1 issue with small business and ecommerce is that there's this belief that you can plug a few pictures into any old website, and the orders will start pouring in. This is simply not true, and if you try and build your online business that way you'll save yourself some time …
    Incentivized
    Chose Shopify
    Ease of setup. Allows for a very open api.
    Incentivized
    Chose Shopify
    Shopify does bring a great product to market and the cost is great.
    Incentivized
    Volusion LLC
    Chose Volusion
    Again, we work with all of these platforms, not just Volusion. However, we do make recommendations for Volusion based on the size of client and the need for additional customization and tuning. For clients who lack major development resources in house to maintain a platform …
    Incentivized
    Chose Volusion
    Volusion provided the best overall list of features, performance history, and bang for the buck. By not being the new kid on the block, they have worked out a lot the bugs and kinks that plague many ecommerce platforms. They've also refined a system that is very user-friendly …
    Incentivized
    Chose Volusion
    I would say overall Volusion offers very similar solutions to these other platforms. One of the main reasons I went with it over others was my experience working on Volusion stores for years before we opened our own stores and took on new clients. I'm comfortable with the …
    Incentivized
    Chose Volusion
    We use Shopify and while the monthly fee is slightly higher than Volusion, working within Shopify and the visual results you get...it's not even close. Volusion seems very outdated and overcomplicated, but looking for positives with Volusion, again, I'm paying an additional $40 …
    Chose Volusion
    Volusion makes the creation of a store a simple process even for a beginner. More importantly, for advanced users it allows to work fast, efficiently, and with efficacy due to its bulk import/export functionality. Shopify is aesthetically pleasing and Magento is an open source …
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    TrustRadius Insights
    ShopifyVolusion
    Highlights

    TrustRadius
    Research Team Insight
    Published

    Users of both Shopify and Volusion use these platforms to create and manage their online stores. Both products tend to cater more to smaller businesses. Many Shopify users prefer its intuitive and user-friendly interface, while Volusion has received praise for its accessibility for users who are new to e-commerce.

    Shopify users have commonly used the platform for dropshipping, thanks to its extensive integration with a multitude of dropshipping apps. On the other hand, Volusion users appreciate its robust inventory management tools as well as its functionality for tracking stock levels and maintaining organized inventories. Shopify’s users also nod toward its advanced SEO tools, which have proven extremely useful for driving website traffic. Conversely, several Volusion users have flagged the limited SEO tools as a downside for promoting their stores.

    Shopify’s customization options have found favor with users who require a high level of personalization for their stores. They also like the wide range of plugins available, which can be utilized for expanding the store’s functionality. Volusion’s users find its customization more restrictive, with fewer plugin options. However, they value Volusion’s in-house customer service, which some have found to be more prompt and effective than Shopify’s.

    Features
    ShopifyVolusion
    Online Storefront
    Comparison of Online Storefront features of Shopify and Volusion
    Feature
    Shopify
    8.7
    136 Ratings
    Volusion
    3.6
    9 Ratings
    Product catalog & listings9.5136 Ratings4.39 Ratings
    Product management8.7134 Ratings4.39 Ratings
    Bulk product upload8.6115 Ratings4.28 Ratings
    Branding8.8134 Ratings3.69 Ratings
    Mobile storefront8.9130 Ratings1.28 Ratings
    Product variations9.0127 Ratings4.78 Ratings
    Website integration8.6127 Ratings3.38 Ratings
    Visual customization8.0133 Ratings5.19 Ratings
    CMS8.1109 Ratings2.27 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify and Volusion
    Feature
    Shopify
    7.9
    129 Ratings
    Volusion
    3.6
    9 Ratings
    Abandoned cart recovery7.9120 Ratings3.67 Ratings
    Checkout user experience7.8127 Ratings3.79 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify and Volusion
    Feature
    Shopify
    9.6
    131 Ratings
    Volusion
    4.1
    8 Ratings
    eCommerce security9.6131 Ratings4.18 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify and Volusion
    Feature
    Shopify
    8.4
    133 Ratings
    Volusion
    2.6
    9 Ratings
    Promotions & discounts9.2128 Ratings4.89 Ratings
    Personalized recommendations8.432 Ratings1.88 Ratings
    SEO7.6124 Ratings1.28 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify and Volusion
    Feature
    Shopify
    8.2
    134 Ratings
    Volusion
    2.9
    9 Ratings
    Multi-site management6.719 Ratings3.02 Ratings
    Order processing9.8132 Ratings3.69 Ratings
    Inventory management7.8131 Ratings2.28 Ratings
    Shipping7.8124 Ratings3.08 Ratings
    Custom functionality8.6124 Ratings2.67 Ratings
    User Ratings
    ShopifyVolusion
    Likelihood to Recommend
    8.2
    (149 ratings)
    1.5
    (20 ratings)
    Likelihood to Renew
    9.2
    (15 ratings)
    1.0
    (12 ratings)
    Usability
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    1.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (2 ratings)