TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Twilio

    Score7 out of 10
    N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Wazzup

    N/AN/AWazzup is an online service that integrates all communications with clients into a CRM system, such as connecting WhatsApp, WhatsApp Business, Instagram, Telegram and other instant messengers to more than 20 different CRM systems, centralizing messages from customers. The service also sends automatic notifications about orders, payments, and deliveries, simplifying management tasks and enhancing customer service quality. Connecting Wazzup to CRM systems facilitates quicker responses, the…

    $20

    per month per user

    Pricing
    TwilioWazzup
    Editions & Modules
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    Start
    $20
    per month per user
    Pro
    $45
    per month per user
    Max
    $90
    per month per user
    Offerings
    Pricing Offerings
    TwilioWazzup
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access.For Wazzup services, prices vary based on preferred 1) package option and 2) payment frequency. Three package options are available: start, pro, or max. Payment frequency can be yearly, half-yearly, or monthly.
    More Pricing Information
    User Ratings
    TwilioWazzup
    Likelihood to Recommend
    6.8
    (78 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    7.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (10 ratings)
    -
    (0 ratings)
    Performance
    7.5
    (23 ratings)
    -
    (0 ratings)
    Support Rating
    5.7
    (16 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)