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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex Connect

    Score8.3 out of 10
    N/AWebex Connect is an enterprise Communications Platform as a Service (CPaaS) that enables rapid automation of multi-channel customer journeys. The platform makes it easy for businesses to interact with their customers anywhere in the world on any channel -- SMS, Voice, RCS, Push, In-app, Email, Apple Business Chat, Facebook Messenger, WhatsApp, and other messaging apps, Webex Connect automates orchestration of these interactions with backend systems. A visual drag-&-drop builder allows the user…N/A
    Pricing
    Webex Connect
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Webex Connect
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Webex Connect
    Considered Both Products
    Cisco
    Chose Webex Connect
    Cost is much better vs Twilio
    Incentivized
    Chose Webex Connect
    Webex is the tool for the ominichannel and it integrates very well with others Cisco products in the portfolio. It is a evolution of the Cisco Unified Contact Center that we used for log years. Now it bring to us new options to solve customer needs and is secure and have a very …
    Incentivized
    Chose Webex Connect
    Twilio work for us, but we need more multi-channel orchestration. With Webex Connect it is possible with our a lot of development of code. In my experience I think the Twilio will need more experience engineers to configure our scenario and to solve our problems with diferent …
    Incentivized
    Chose Webex Connect
    Webex Connect is a benchmark for all the similar products as it has that capacity to run multiple tasks at a time as well as it's really good with sending connections as well as communicated channels between users , hence it's a must-have for businesses and that's the main …
    Incentivized
    Chose Webex Connect
    Webex Connect has a great user interface and multiple client handling capacity, which makes it stand out from the competition. They also have support from Cisco teams, which is a game changer in this field. They have way more advanced systems than other companies.
    Incentivized
    Chose Webex Connect
    The thing which makes Webex Connect different from its alternatives is its performance and quality they provide to the end user. They have a dedicated end to end encryption codes which is realizable and must have for a business due to that only we have chosen Webex Connect …
    Incentivized
    Chose Webex Connect
    Webex Connect has a great ecosystem integration with other cloud solutions such as Contact Center. It's a handy common use to connect those platforms working together.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Webex Connect
    Likelihood to Recommend
    7.4
    (3 ratings)
    Usability
    8.3
    (2 ratings)