Webexpenses vs. Zoho Invoice

Really suits me well for making mileage claims, the map works well and it has an accurate log of addresses. Very handy and easy to be able to add any necessary receipts. Could be a good idea to include live road closures? but I understand that's quite tricky to do. Really easy to be able to move routes when you have gone a different way than recommended.

Incentivized

Zoho Invoice is well suited for any business, regardless of size, that needs to have a way to create invoices with hourly or flat rates. It's easy to create and archive projects. It also integrates into their other tools, including Zoho Projects. Zoho is great for businesses who want to accept online payments.You can use PayPal, Stripe, and a few others. Clients can also pay via ACH. It lets you know when a payment is processing AND when it clears. I believe that it would not be well suited in instances where a company creates lots of credit notes (because from the invoice screen the credit will appear to grow, but when you check active credit notes, it is the right amount) or estimates (I can't figure out how to use this feature)

Incentivized

• imports credit card transactions from our corporate card program without issue
• allows for easy set up of new users
• is a very intuitive, easy to learn tool
• has a very responsive support and customer service team
• Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
• It is a very inexpensive product. Well worth the cost.

Incentivized

• Time tracking. Zoho invoice makes it super easy to track time and hours against specific clients and specific tasks.
• Unbilled / billed time reporting. Zoho Invoice gives a dashboard view of hours yet to be billed, which helps keep on top of invoicing so nothing is missed.
• Reporting. Zoho Invoice offers a robust reporting module for the price point. Canned reports can be customized easily.
• Invoice sending and tracking. Zoho Invoice makes it easy to create and send invoices. Invoices are easy to clone, which makes creating regular, repeatable invoices a snap.

Incentivized

• When you click add receipts after putting the details of your expense, you get the impression that you have done something incorrect from the prompt that you receive
• Two options for adding receipts can confuse people when training them on how to use
• An easy to access FAQ would be helpful

Incentivized

• Zoho Invoice can be complicated if you want to create a more advanced custom invoice or custom recurring invoice.
• Zoho Invoice does not provide all of its functionalities on the mobile version of its platform.
• Zoho Invoice is expensive for some small business owners especially if they don't plan on using it often.

Incentivized

It depends if alternative systems for other functions (HR / Payroll) have expenses functionality included as a supplementary service. If they’re part of a total system then having a separate system for expenses when another system provides the functionality (even if mildly less efficient, etc) then it wouldn’t be viable

Incentivized

Based on what I have used it for, it was very easy to use and navigate. The approval process was already setup on the back end so there was no confusion on my end. Notifications were sent to my email based on status which made it helpful to understand where an expense was in the process.

Incentivized

Ease of access of using the dashboard the buttons I mean like if it is taught in 10th I would have worked it. Simple and minimal hi give good entry to be more transparent and sharable to clients in seconds. The client also get shocked by saying it's fast.

Incentivized

it is always available when I need it

Incentivized

Some times image uploads can be slow and you have to alter the image resolution to increase the speed

Incentivized

The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.

All went well.

Incentivized

It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.

Incentivized

As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.

Incentivized

The ease of use of the platform has been the biggest benefit of this system. We didn't need to provide any structured training to our staff, we just sent out the link and people were able to intuitively use the platform. Other competitors were harder to navigate and to use.

Incentivized

Zoho Invoice streamlines bill creation and sending by personalizing invoices with logos, identities, and terms. It offers detailed payment reports, an integrated payment system, and payment summaries for tracking success. It automates invoicing and payment tasks, saving time and money for companies. Zoho Invoice integrates with Stripe Payments, enhancing settlement processes and promoting digital payment adoption.

because as the business has grown to has the user base

Incentivized

• Easy integration with your existing finance / accounting software.
• Lot of time is being saved in maintaining records and now going completely online.
• Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.

Incentivized

• The biggest ROI for my business is that Zoho Invoice reduced the cost of invoicing so much, that I was able to invest that savings back into the business development allowing us to grow.
• Zoho Invoice provides the option of giving your clients a client portal through which they have access to their own accounts and can see and print their own reports as needed. That helps to create a transparency that our clients love.
• Zoho Invoice has been dependable. I have not had one issue with using the platform or its functions since I switched to it a few years ago.

Incentivized