WebPT

WebPT

172 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
WebPT	Score6 out of 10	N/A	Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…	$99 per month per user

Pricing

WebPT

Enterprise: Custom Pricing

Pricing Offerings
WebPT
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

Required

WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.

Community Pulse
Key User Insights
	WebPT
Considered Both Products	WebPT Verified User Chose WebPT WEBPT's digital platform is much easier overall to navigate and utilize. Each of the settings is clear, concise, and not cluttered. The EMR also allows for improved reliability and was not offline during peak hours, unlike previously utilized EMRs. Its reliability was a key … Incentivized Helpful? Michelle Elmer Director of Billing in Customer Service at Horizon Rehabilitation Centers (Health, Wellness and Fitness, 1-10 employees) Chose WebPT There are many different EMR options out there in the rehab world, but I am sure glad that we landed on WebPT. I am sure that, like us, there are plenty of providers looking for an option that provides features and a value that are as impressive as WebPT does. We have looked at … Incentivized Helpful? Eve Koppelman Owner/physical therapist in Professional Services at The PT LAB (Health, Wellness and Fitness, 1-10 employees) Chose WebPT I have used WebPT in previous positions, so I am most familiar with this EMR. Incentivized Helpful? Wren Sweeney Office Manager in Customer Service at Lakeshore Physical Therapy (Health, Wellness and Fitness, 1-10 employees) Chose WebPT Jane has been a MARKED improvement for us from WebPT. We were able to customize it to our liking, they offer online scheduling within the software, and billing couldn't be simpler or easier to use. I have been able to handle claims with ease and have had little to no issue with … Incentivized Helpful? Shirley Gutierrez Office Admin in Professional Services at Gsports Physical Therapy (Medical Practice, 11-50 employees) Chose WebPT I would choose and recommend WebPT to others for how easy it is to navigate and how reliable it is when storing important and confidential information. What's super helpful as well is being able to backtrack cancellations and no show appointments even after removing from the … Incentivized Helpful? Verified User Chose WebPT I haven’t used any others in a very long time. Incentivized Helpful? ELIZABETH GUEST Medical Office Administrator at TRI STATE PHYSICAL THERAPY (Medical Practice, 11-50 employees) Chose WebPT In my opinion, WebPT far outweighs Clinicient in the ability to be user friendly. The first time I used Clinicient after using WebPT, it almost looked like Clinicient was a BETA program in comparison. There are several flaws in the Clinicient system that make it frustrating … Incentivized Helpful? Taylor Galmarini Physical Therapist and Pilates instructor at Stability Pilates and Physical Therapy (Medical Practice, 11-50 employees) Chose WebPT WebPT was much easier to use within documentation, having a singular interface rather than multiple core platforms to jump around in, and has been capacity for carrying information over between sessions. Incentivized Helpful? Molly Hill CFO, Speech Language Pathologist in Finance and Accounting at Monterey Bay Speech Therapy (Medical Practice, 11-50 employees) Chose WebPT Office Ally was much more reliable. Incentivized Helpful? Verified User Chose WebPT Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which … Incentivized Helpful? Brad Czaszynski Clinic Director in Professional Services at Atlantic Physical Therapy Center (Health, Wellness and Fitness, 201-500 employees) Chose WebPT I have not looked into other products, since getting into physical therapy WebPT has been the EMR that I have used exclusively. Incentivized Helpful? Ashley Forshey Physical Therapist in Professional Services at Northwest Athlete Performance Therapy (Health, Wellness and Fitness, 1-10 employees) Chose WebPT It made more sense financially for my small clinic when we were just starting up. Through that time, they continue to be reliable and have great customer service. I have not experienced any connectivity issues like I had previously using Clinicient. We will continue to use this … Incentivized Helpful? Verified User Chose WebPT Not applicable Incentivized Helpful? Joshua Freitag Physical Therapist in Professional Services at Lamesa Physical Therapy and Sports Rehab (Hospital & Health Care, 11-50 employees) Chose WebPT I personally liked Revflow’s RCM, billing, and customer service better, but WebPT bought the company and integrated their system. Since changing to WebPT, we pretty much only have to use one product for all our clinic management rather than different tools when we were on … Incentivized Helpful? Verified User Chose WebPT I do not have an answer for this. I did it about three years ago and I can’t remember what other products I rated it against. Incentivized Helpful? Verified User Chose WebPT I haven’t used any other EMR systems Incentivized Helpful? Verified User Chose WebPT I used Clinicient before WebPT acquired them. Their customer service was significantly lacking. However, there were some user-friendly components that we missed since switching to WebPT. Incentivized Helpful? DANIELLE BORDENAVE CEO in Professional Services at Spark45 Fitness and Physical Therapy (Health, Wellness and Fitness, 1-10 employees) Chose WebPT I have not used other in a long time so not remember but it is way better!! Incentivized Helpful? Verified User Chose WebPT I preferred the ease of use and learning curve of WebPT. As I have become more familiar with the program I have found that there is much more to explore in terms of analytics. Incentivized Helpful? Jessica Holdaway Practice Manager at Haymarket Physical Therapy (Hospital & Health Care, 11-50 employees) Chose WebPT The user friendly interface in all aspects. Scheduling, documentation, note taking, management of e-docs, etc. Incentivized Helpful? Yelena Bregman CEO (Chief Executive Officer) in Professional Services at Inspiration Physical Therapy PLLC (Hospital & Health Care, 1-10 employees) Chose WebPT WebPT is more geared to my needs. Better pricing too. Incentivized Helpful? Hailey Lord Billing Specialist in Finance and Accounting at PT Pros (Health, Wellness and Fitness, 11-50 employees) Chose WebPT WebPT is great when it comes to built-in templates and reminders. It integrates with Therabill which is our billing software. It has all of the patient's notes and documentation all sorted by case so it's easy to find what you need quickly. Customer service at WebPT is also … Incentivized Helpful? Matthew Johnson Founder and President in Corporate at Muscle & Joint Physical Therapy (Health, Wellness and Fitness, 11-50 employees) Chose WebPT NA Incentivized Helpful? Verified User Chose WebPT Since I have worked for my company we have used WebPT. However, we did use Kareo Medical Billing and although it is a fine application- it is nice to have the EMR and Billing combined. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

WebPT

Comparison of Physical Therapy Software features of WebPT
Feature	WebPT 6.4 6 Ratings
Electronic Medical Records (EMR)	7.06 Ratings
Patient Invoicing	4.54 Ratings
Treatment Plan Management	7.36 Ratings
Patient Notes	7.46 Ratings
Patient Progress and Reports	7.36 Ratings
Insurance Verification and Authorization	4.74 Ratings
Integration with Diagnostic and Imaging Systems	5.33 Ratings
HIPAA Compliance and Data Security	7.66 Ratings

User Ratings
	WebPT
Likelihood to Recommend	4.1 (127 ratings)
Likelihood to Renew	6.1 (18 ratings)
Usability	6.9 (12 ratings)
Availability	9.1 (2 ratings)
Performance	9.1 (3 ratings)
Support Rating	4.2 (17 ratings)
Online Training	5.2 (4 ratings)
Implementation Rating	9.0 (6 ratings)
Configurability	5.5 (2 ratings)
Contract Terms and Pricing Model	4.5 (1 ratings)
Ease of integration	5.5 (1 ratings)
Product Scalability	2.8 (2 ratings)
Professional Services	1.0 (1 ratings)
Vendor post-sale	1.0 (1 ratings)
Vendor pre-sale	8.2 (1 ratings)