No support issues what-so-ever with Western Digital SSD. This product is so easy to use and configure that there have been no issues that required support other than individual research (online). This product is very stable also, even if dropped, functionality has never been compromised. In 2-3 years of usage, not one major issue at all has been experienced
The price is the best option, and a key differentiator, the support and the native application for desktop and for mobile take advantages to others brands or manufactures, this apps are periodically updated this is a plus because others brands only update their apps one per year or more time