WGSN Barometer vs. Zendesk Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 WGSN Barometer | N/A | N/A | WGSN Barometer is a quantitative daily brand tracking solution that provides real-time views of brand performance, the competition and consumers, to increase sales, deliver greater return on marketing investment and win market share. Through consumer surveys in the fashion industry, WGSN Barometer identifies changes in demand, brand perception, shopper behaviour, experience measures and competitive activity, and provide actionable insights and recommendations to stay ahead of the competition. | N/A |
 Zendesk Suite | Score8.8 out of 10 | N/A | Zendesk is a customer support solution with built-in ticketing, conversational messaging, and live chat, designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk's AI agents are trained in CX to help Service teams resolve customer issues faster and more accurately while still providing a human-centered experience. Zendesk ultimately aims to help businesses improve time to value, reduce effort per ticket, and keep costs low. | $69 per month per agent |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | 20% discount available with annual pricing. | ||||||||||||||
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| WGSN Barometer | Zendesk Suite | |
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| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.9 |
| Availability | - | 8.6 |
| Performance | - | 8.0 |
| Support Rating | - | 5.5 |
| In-Person Training | - | 10.0 |
| Online Training | - | 7.9 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.3 |