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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Whatfix

    Score8.2 out of 10
    N/AWhatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing…N/A
    Pricing
    Whatfix
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Whatfix
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsAll Pricing models are customized and tailor-made according to the customer's requirement.
    More Pricing Information
    Community Pulse
    Whatfix
    Considered Both Products
    Whatfix
    Chose Whatfix
    Cost. Whatfix was the cheapest of them all, but not better in functionality or usability.
    Incentivized
    Chose Whatfix
    Overall price, no sneaky "extra" costs, low-pressure sales, confidence of team members.
    Incentivized
    Chose Whatfix
    The fundamental decision for Whatfix was a management decision at the international level. The different options Whatfix offered for different systems in our company led to the decision to go with Whatfix. Basically, I am very satisfied with the decision, as the presentation of …
    Incentivized
    Chose Whatfix
    Whatfix and WalkMe offered a very similar solution at the time of evaluating both platforms almost 4 years ago.

    We selected Whatfix as they represented better value and the flow creation process was a lot quicker and easier, meaning getting to grips with everything and …
    Incentivized
    Chose Whatfix
    Whatfix has better element mapping which Appcues was struggling to have. Cost wise also Whatfix was better suited.
    Incentivized
    Chose Whatfix
    The support from Whatfix is very good. It has better features than others. It has very few bugs. Whatfix is very user friendly. It meets all the requirements. They will quickly respond to all the queries and questions of users or your clients if they face any issues. Their …
    Incentivized
    Chose Whatfix
    We evaluated many on the market and there was only one other competitor that came in the same bracket as Whatfix and that was WalkMe.

    We selected Whatfix due to the eagerness of the team to please and support their users, as well as the outstanding feature set they have.
    Incentivized
    Chose Whatfix
    Powerful tool with robust interface
    Incentivized
    Chose Whatfix
    Great quality of support provided by Whatfix as I already mentioned. Looking at all the features it’s headed to the right direction. Very delightful in terms of the ease of use and setup. Meets all the requirements. Quick to respond to all the queries and questions whenever …
    Incentivized
    Chose Whatfix
    I haven't used any other [Whatfix] like software, because it met all my needs.
    Incentivized
    Chose Whatfix
    Up until now we have relied on tools like Application Insights and our own internal database to track feature usage and our own internal notification tools to promote new features.
    Incentivized
    Chose Whatfix
    Price and customer support.
    Incentivized
    Chose Whatfix
    We used Userlane briefly but unfortunately, it didn't meet our technical requirements. When we moved away from Userlane we investigated Appcues, however, the range of capabilities in Whatfix was much higher so we saw more value in Whatfix.
    Incentivized
    Chose Whatfix
    We did not do a comparison in this case, as Whatfix was advised to us by our Salesforce implementation partner, and demos and hands \-on moments were quite convincing, combined with a good price point.
    Incentivized
    Chose Whatfix
    There is no comparison - Whatfix is the clear winner with us from the very beginning. As Whatfix continues to grow and innovate their product, engage with it's customers on a level beyond any I have every seen. They work as Partners with us, their teams from bottom to top are …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Whatfix
    Likelihood to Recommend
    8.2
    (30 ratings)
    Likelihood to Renew
    7.3
    (4 ratings)
    Usability
    8.4
    (11 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    Support Rating
    9.1
    (8 ratings)
    Online Training
    9.1
    (2 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    Configurability
    8.2
    (2 ratings)
    Ease of integration
    8.2
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)