TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Woopra

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    Woopra provides real-time customer analytics. It begins by tracking users across digital touch points (website, mobile app, help desk, marketing automation, etc.) and building a comprehensive behavioral profile for each user. These Customer Profiles are Woopra's building blocks, which are used to generate custom analytics reports, funnel analytics, retention analytics, and more.

    $80

    per month

    Pricing
    Woopra
    Editions & Modules
    Pro
    $999.00
    per month
    Offerings
    Pricing Offerings
    Woopra
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Woopra
    Considered Both Products
    Woopra
    Chose Woopra
    Crisp search and Verification of the data.
    Incentivized
    Chose Woopra
    Woopra has comprehensive reporting tools, though I'm not too familiar with other tools.
    Incentivized
    Chose Woopra
    Mixpanel looks too mobile oriented. Very limited in some scenarios.
    Google analytics seems too B2C products oriented. More on aggregated data, retention, funnel and conversion.
    Woopra allows a better follow of particular users when needed.
    Incentivized
    Chose Woopra
    Easier to use. Loved the tracking functionality allowing to see individual user paths and 'labels' attached to a customer. you can assign customers to a specific bucket, which you can't do in GA.
    Incentivized
    Chose Woopra
    Woopra is much easier to setup and use than Google Analytics. I've spent hours trying to create custom reports in Google Analytics. Woopra does not take this much time to get solid reporting for our site. If you need something that tracks marketing efforts then Google Analytics…
    Incentivized
    Chose Woopra
    In our infancy, we purchased Intercom, and have never gotten rid of it. Every time it comes up, we find a reason to hold on. Currently that reason is that support uses it for live chat. Their support is great, and I want to say that they are cheaper (don't quote me on that). If …
    Incentivized
    Chose Woopra
    I do not know how to compare these to other such tools, as I only use analytics tools that do not collect PII for security purposes. I would not call this an analytics tool though, but rather a product quality measurement tool—it allows you to easily see high level data and …
    Incentivized
    Chose Woopra
    Woopra's user interface is far superior than any of the competition. I found other analytics software to be clunky and hard to use. With Woopra, I always know exactly where to go in the app to get the results I'm looking for. This saves me valuable time; in the end time is …
    Incentivized
    Chose Woopra
    Woopra's main differentiators against these products were:
    • Individual user profiles and views vs. panel data and aggregate reports
    • Turnkey integrations with Salesforce, Marketo, and dozens of other tools
    Incentivized
    Chose Woopra
    Google Analytics is another product we use, but we've found their product pretty hard to use and follow. Woopra is the product that solves this problem and makes analytics easy to understand.
    Chose Woopra
    Woopra has more flexible ways to visualize the data. Also found Woopra to be more reliable than the other analytic packages that we have used in the past. Quick turnaround when we do see a bug.
    Chose Woopra
    Google Analytics, Mixpanel. Woopra blows both of these out the water, the UI and level of easy segmentation is a big factor in this but also they have some nice real time features that these other tools simply do not have that add a lot of value.
    Chose Woopra
    We looked a number of similar products, and while we liked the others, they did different things to Woopra. Woopra was much better at not just showing us high level analytics, but being able to query them, and drill down all the way to a specific user's behaviour in a much more …
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Woopra
    Likelihood to Recommend
    7.0
    (16 ratings)
    Likelihood to Renew
    9.0
    (7 ratings)
    Usability
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)