TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WordPress

    Score8.6 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    WordPress
    Editions & Modules
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    WordPress
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsPricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    WordPress
    Considered Both Products
    Automattic
    Chose WordPress
    its all in what you want and how you want to do it. The newer SaaS platforms can be much easier to use for non web people. Also the increasing political issues within the WordPress leadership and communities is starting to get annoying.
    Incentivized
    Chose WordPress
    WordPress simply has so many more options to customize both our and the users experience. Wix also is really expensive in the long run, does not let you add plugins or customize as much as you want. Jimdo is similar, just not quite as expensive. When growing our business, those …
    Incentivized
    Chose WordPress
    WordPress is more cost effective and less of a learning curve for new users
    Incentivized
    Chose WordPress
    There are no other site builders/platforms that stand up to the ease and versatility (heavy custom coding and customizations included) as Wordpress. Drupal is clunky and outdated, as is Joomla, and while Wix or Squarespace may be sufficient for someone with very low web needs, …
    Incentivized
    Chose WordPress
    WordPress has the most open abilities to change the technical foundations. Whereas, other platforms typically have their own niches of use cases; e.g. focusing on page builders, drag and drop, more static code, themes etc... WordPress offers a bit more flexibilities as it can …
    Incentivized
    Chose WordPress
    I like that WordPress sites can be backed up and moved to new servers if needed. Some of the other template sites lock you in because their back-end code is what makes it run.
    Incentivized
    Chose WordPress
    WordPress was very similar to the others and we mostly chose to use WordPress based on the recommendation of an employee who used the site for building other websites. We were told that it was very user-friendly. which it is, and so we made the decision to stick with a product …
    Incentivized
    Chose WordPress
    Wix is more expensive to use, and, in my opinion, not as easy to navigate. You are more limited in what you can do with a Wix site, app wise.
    Incentivized
    Chose WordPress
    I use a lot of business software.
    Some I use for a short while. Some I never stop using.
    WordPress has been part of my business life for 15 years and has never disappointed me. It has always improved and I never felt the "upgrade" were a downgrade... this is one of the few …
    Incentivized
    Chose WordPress
    To work with WordPress your company needs a developer, no matter what. Unless you have the experienced developer in house, you will need one. Squarespace is superfriendly and easy to work. Has all the features for a simple and clean website. WordPress lacks this part.
    Incentivized
    Chose WordPress
    DIY builders have their place for people that don't have technical ability or support. But Wordpress opens a world of custom options to anyone with the ability to learn/create those things. even if you're not a back end developer / use No-code options
    Incentivized
    Chose WordPress
    WordPress offers greater control over content design and editing.
    Incentivized
    Chose WordPress
    I've just been using WordPress forever so it is my go to recommendation for non technical people
    Incentivized
    Chose WordPress
    Wordpress is an open source, and it will always come with a set of drawbacks but also benefits. We see a major drawback in the hosting, which can get complex, and it becomes hard to have a fully functioning and fast site running. Other solutions are often SaaS, which handles …
    Incentivized
    Chose WordPress
    Shopify is much better for big e-commerce sites but is more expensive. WordPress is a good solution for customers who want a low-cost option or are unsure if their website will be profitable. Wordpress is a good way to prove that a concept for selling a product will work online.
    Incentivized
    Chose WordPress
    Wordpress and Shopify don't support e-commerce. Wix is more design-focused. Blogger was limiting but easy to use with Google products.
    Incentivized
    Chose WordPress
    I have not used Drupal or Joomla for several years, but WordPress is easier to use than those platforms from when I used them last. It's so easy to find a web developer who knows WordPress if I ever need help. And there are so many plugins and software platforms that …
    Incentivized
    Chose WordPress
    In our experience, Drupal is so much hard to use and customize. Their upgrade path is almost nonexistent. We've had such a hard time over the years working to try and keep using and upgrading and updating Drupal, but we're SO DONE with it. We have decided to leave Drupal …
    Incentivized
    Chose WordPress
    We've tried a decent variety of other platforms throughout the years, and all-in-all we still consistently use WordPress for all kinds of business solutions. We have found while others excel in specific areas, WordPress excels in almost every area pound for pound. We highly …
    Incentivized
    Chose WordPress
    WordPress is one of the only major options that is truly open source and freely usable.
    Incentivized
    Chose WordPress
    WordPress is easier to learn and implement. It isn’t as robust as Drupal and Joomla out of the box, but with plugins and themes you can accomplish most things that these other CMS can do. Although WordPress can get bulky as you add more functionality, in comparison it’s easier …
    Incentivized
    Chose WordPress
    WordPress was the right choice for our organization for web content management and hosting our website. We selected it on the recommendation of a community partner but are more than comfortable with that decision. From our usage, WordPress appears to be near the top of the heap …
    Incentivized
    Chose WordPress
    WordPress offers reliability which is very important for our business.
    Incentivized
    Chose WordPress
    WordPress has WAY more to offer than the previous website platform I used. I am so appreciative of WordPress for years of successful writing and publishing.
    Incentivized
    Chose WordPress
    WordPress doesn't have the simplest deliverability options, especially for email and audio (podcasting), so Substack wins there. It's a lot cheaper and more customizable than Substack and Squarespace, though.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    WordPress
    Security
    Comparison of Security features of WordPress
    Feature
    WordPress
    8.7
    131 Ratings
    Role-based user permissions8.7131 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of WordPress
    Feature
    WordPress
    8.7
    107 Ratings
    API8.997 Ratings
    Internationalization / multi-language8.481 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of WordPress
    Feature
    WordPress
    8.3
    137 Ratings
    WYSIWYG editor8.7124 Ratings
    Code quality / cleanliness7.0123 Ratings
    Admin section8.7135 Ratings
    Page templates9.0132 Ratings
    Library of website themes6.5134 Ratings
    Mobile optimization / responsive design9.0133 Ratings
    Publishing workflow8.7128 Ratings
    Form generator9.0106 Ratings
    Web Content Management
    Comparison of Web Content Management features of WordPress
    Feature
    WordPress
    8.6
    135 Ratings
    Content taxonomy8.9115 Ratings
    SEO support8.7121 Ratings
    Bulk management7.4102 Ratings
    Availability / breadth of extensions8.7124 Ratings
    Community / comment management9.2124 Ratings
    User Ratings
    WordPress
    Likelihood to Recommend
    8.4
    (173 ratings)
    Likelihood to Renew
    10.0
    (37 ratings)
    Usability
    8.7
    (20 ratings)
    Availability
    9.5
    (3 ratings)
    Performance
    8.6
    (2 ratings)
    Support Rating
    10.0
    (11 ratings)
    In-Person Training
    7.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    Implementation Rating
    9.0
    (10 ratings)
    Configurability
    10.0
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    Product Scalability
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)