TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CaptivateIQ

    Score8 out of 10
    N/ACaptivateIQ in San Francisco offers their flagship sales commission management product designed to enable companies to manage and tailor mission critical sales incentive compensation programs for their workforce.N/A

    Xactly Incent®

    Score8.3 out of 10
    N/AXactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and…N/A
    Pricing
    CaptivateIQXactly Incent®
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CaptivateIQXactly Incent®
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    CaptivateIQXactly Incent®
    Considered Both Products
    CaptivateIQ
    Chose CaptivateIQ
    CaptivateIQ is far better than Xactly. It is more user-friendly, has a better UI, and allows a lot more customization. The customer support at CaptivateIQ is also more friendly and knowledgeable.
    Incentivized
    Chose CaptivateIQ
    The UI of Xactly is very confusing and has too many clicks. Spiff has a nice UI, but making agile adjustments is cumbersome, as well as the reporting was very basic.
    Incentivized
    Chose CaptivateIQ
    They are similar but CaptivateIQ does as much as Xactly for a lower price point and is much easier to configure.
    Incentivized
    Chose CaptivateIQ
    Xactly wasn't able to even finish our setup, whereas CIQ finished our setup in a month b/c their system was so much easier to use. With Xactly we had to purchase PS hours anytime any change was needed, I am able to update CIQ myself.
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ's UI is much easier to use. Xactly had a really old-school traditional feel and was somewhat annoying to figure out how to use initially.
    Incentivized
    Chose CaptivateIQ
    Xactly is very difficult to navigate and too complicated. It is more of a hassle than a tool.
    It is something that we would only access when absolutely necessary.
    Incentivized
    Chose CaptivateIQ
    Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and …
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is much more user friendly.
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ has a strong foundation of employees with a firm understanding of how a SAAS company operates and what needs must be met in order to ensure a healthy partnership. Their willingness to make time to address concerns or answer questions, all the way to their innovative …
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ had most flexibility and capability. They were also much more attentive and supportive. Their help and support was and is outstanding.
    Incentivized
    Chose CaptivateIQ
    CaptivateIQ is a huge upgrade.
    Incentivized
    Chose CaptivateIQ
    Far, Far better than the competition.
    Incentivized
    Chose CaptivateIQ
    We selected CaptivateIQ because they were more receptive and they provided us with all our needs. The other provider was a previous vendor and they still had alot of restrictions that CaptivateIQ did not have.
    Incentivized
    Chose CaptivateIQ
    When we were choosing a commission software we looked at a few different options and we landed on CIQ for a few different reasons. 1) was the custom plan creation that was similar to excel. Second was that they were able to give is a reporting that helped with ASC606. Third was …
    Incentivized
    Xactly Corp
    Chose Xactly Incent®
    Xactly has much more to offer than Sales Cookie and is better for a larger company with more complex plans. Whereas, I would say Xaclty seems to be in line with Performio on all aspects: set up, plan design, calculation, and reporting. Also, seem to be for the same size …
    Incentivized
    Chose Xactly Incent®
    Xactly Incent has really a better interface for the sales team to view their reports and be able to sign their sales compensation plans in Xactly Incent. Xactly Incent also provides a good analytics tool to create dashboards and reporting needs for other organizations within …
    Incentivized
    Chose Xactly Incent®
    Xactly Incent® is promissing tool in market as it is from long time. and builded the trust with big companies. Whereas rest of the tools are new in market and has most recent features per industry requirement with enough flexibility.
    Incentivized
    Chose Xactly Incent®
    Captivate IQ offers better pricing and has less limitations in configuration.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    CaptivateIQXactly Incent®
    Sales ICM
    Comparison of Sales ICM features of CaptivateIQ and Xactly Incent®
    Feature
    CaptivateIQ
    8.2
    337 Ratings
    Xactly Incent®
    7.0
    88 Ratings
    Sales compensation plan creation8.4271 Ratings7.983 Ratings
    Complex sales crediting8.5245 Ratings6.778 Ratings
    Sales compensation process automation9.1312 Ratings6.481 Ratings
    Incentive auditing/regulation compliance8.1211 Ratings7.966 Ratings
    Sales compensation dashboards & forecasting8.2281 Ratings8.775 Ratings
    Incentive modeling8.2207 Ratings6.158 Ratings
    Agile incentive strategy8.1176 Ratings6.153 Ratings
    ICM mobile visibility6.6166 Ratings6.550 Ratings
    Analytics and Reporting
    Comparison of Analytics and Reporting features of CaptivateIQ and Xactly Incent®
    Feature
    CaptivateIQ
    -
    Ratings
    Xactly Incent®
    8.5
    83 Ratings
    Personalized dashboards00 Ratings6.483 Ratings
    Color-coded scorecards00 Ratings8.82 Ratings
    KPIs00 Ratings8.53 Ratings
    Key Performance Indicator setting00 Ratings9.22 Ratings
    Benchmarking with external data00 Ratings9.22 Ratings
    Revenue Forecasting00 Ratings8.82 Ratings
    Pipeline Analytics00 Ratings8.42 Ratings
    Sales Gamification
    Comparison of Sales Gamification features of CaptivateIQ and Xactly Incent®
    Feature
    CaptivateIQ
    -
    Ratings
    Xactly Incent®
    8.0
    71 Ratings
    Sales contest templates00 Ratings8.01 Ratings
    Custom sales contests00 Ratings9.01 Ratings
    Team competitions00 Ratings8.01 Ratings
    Multiple competitions00 Ratings9.01 Ratings
    Contest flexibility00 Ratings9.01 Ratings
    Sales rep view00 Ratings7.171 Ratings
    Mobile game functionality00 Ratings8.42 Ratings
    Game notifications & updates00 Ratings8.42 Ratings
    Social competition / Game collaboration00 Ratings8.01 Ratings
    Sales game integration to Salesforce00 Ratings8.42 Ratings
    Sales performance reporting00 Ratings7.93 Ratings
    TV streaming00 Ratings5.01 Ratings
    User Ratings
    CaptivateIQXactly Incent®
    Likelihood to Recommend
    9.1
    (353 ratings)
    7.9
    (272 ratings)
    Likelihood to Renew
    9.1
    (6 ratings)
    7.8
    (45 ratings)
    Usability
    9.0
    (15 ratings)
    7.0
    (22 ratings)
    Availability
    -
    (0 ratings)
    8.1
    (10 ratings)
    Performance
    -
    (0 ratings)
    1.8
    (11 ratings)
    Support Rating
    9.0
    (53 ratings)
    4.6
    (22 ratings)
    In-Person Training
    -
    (0 ratings)
    7.6
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (8 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    1.3
    (14 ratings)
    Configurability
    -
    (0 ratings)
    2.4
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    1.3
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    1.5
    (11 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.6
    (8 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    7.8
    (8 ratings)