Pipeliner CRM vs. Zendesk Sell

Pipeliner CRM

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Pipeliner CRM	Score8.7 out of 10	Mid-Size Companies (51-1,000 employees)	Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…	$65
Zendesk Sell	Score8.8 out of 10	N/A	Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…	$19 per seat/month billed annually

Pricing

Pipeliner CRM

Zendesk Sell

STARTER - Basic sales management, tracking and collaboration: $65.00 per user per month
STARTER - Basic sales management, tracking and collaboration: $65 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.: $85 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.: $85 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.: $115 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.: $115 per user per month
UNLIMITED - Full CRM functionality with advanced reporting, customization and services.: $150 per user per month
UNLIMITED - Advanced CRM functionality including advanced features: $150 per user per month

Sell Team: $19.00
per seat/month billed annually
Reach prospecting enrichment add-on (requires a Sell Subscription): $27.00
Per User Per Month (billed annually)
Sell Professional: $49.00
per seat/month billed annually
Sell Enterprise: $99.00
per seat/month billed annually
Sell Elite: $199.00
per seat/month billed annually

Pricing Offerings
Pipeliner CRM	Zendesk Sell
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

No setup fee

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Features

Pipeliner CRM

Zendesk Sell

Comparison of Sales Force Automation features of Pipeliner CRM and Zendesk Sell
Feature	Pipeliner CRM 9.0 18 Ratings	Zendesk Sell 6.6 15 Ratings
Customer data management / contact management	8.118 Ratings	8.914 Ratings
Workflow management	8.918 Ratings	6.115 Ratings
Territory management	8.916 Ratings	4.98 Ratings
Opportunity management	9.018 Ratings	7.913 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.717 Ratings	6.915 Ratings
Contract management	8.816 Ratings	5.410 Ratings
Quote & order management	9.62 Ratings	3.97 Ratings
Interaction tracking	8.917 Ratings	7.915 Ratings
Channel / partner relationship management	9.014 Ratings	7.811 Ratings

Comparison of Marketing Automation features of Pipeliner CRM and Zendesk Sell
Feature	Pipeliner CRM 8.6 19 Ratings	Zendesk Sell 6.9 12 Ratings
Lead management	8.919 Ratings	6.012 Ratings
Email marketing	8.22 Ratings	7.89 Ratings

Comparison of CRM Project Management features of Pipeliner CRM and Zendesk Sell
Feature	Pipeliner CRM 8.8 19 Ratings	Zendesk Sell 5.3 13 Ratings
Task management	8.319 Ratings	8.013 Ratings
Billing and invoicing management	9.11 Ratings	1.05 Ratings
Reporting	9.018 Ratings	7.013 Ratings

Comparison of Security features of Pipeliner CRM and Zendesk Sell
Feature	Pipeliner CRM 8.2 18 Ratings	Zendesk Sell 9.5 14 Ratings
Single sign-on capability	8.317 Ratings	9.912 Ratings
Role-based user permissions	8.218 Ratings	9.011 Ratings

Comparison of Social CRM features of Pipeliner CRM and Zendesk Sell
Feature	Pipeliner CRM 8.4 17 Ratings	Zendesk Sell 4.0 5 Ratings
Social data	8.017 Ratings	1.04 Ratings
Social engagement	8.717 Ratings	6.95 Ratings

Comparison of Integrations with 3rd-party Software features of Pipeliner CRM and Zendesk Sell
Feature	Pipeliner CRM 8.5 17 Ratings	Zendesk Sell 5.4 7 Ratings
Marketing automation	7.917 Ratings	9.87 Ratings
Compensation management	9.11 Ratings	1.03 Ratings

Comparison of Platform features of Pipeliner CRM and Zendesk Sell
Feature	Pipeliner CRM 8.2 17 Ratings	Zendesk Sell 8.0 13 Ratings
Mobile access	8.217 Ratings	8.013 Ratings