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Zendesk Sell vs. Zyprr Inc

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zendesk Sell

    Score8.8 out of 10
    N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Zyprr Inc

    Score5 out of 10
    Small Businesses (1-50 employees)
    Zyprr is a customizable mid-market business process platform that is SaaS based and fully integrates all customer touch-points, thus giving users a 360 degree view of their customers. The vendor says that by using Zyprr businesses can manage the entire lifecycle of their customers including marketing, lead nurturing, customer relationship management (CRM), communication and team activities, progress tracking, analytics, document collaboration, service and help desk, and order…

    $15

    Monthly Plan/user

    Pricing
    Zendesk SellZyprr Inc
    Editions & Modules
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    STANDARD
    $15
    Monthly Plan/user
    PRO
    $30
    Monthly Plan/user
    PREMIUM
    $50
    Monthly Plan/user
    Offerings
    Pricing Offerings
    Zendesk SellZyprr Inc
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Zendesk SellZyprr Inc
    Sales Force Automation
    Comparison of Sales Force Automation features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    6.6
    15 Ratings
    Zyprr Inc
    -
    Ratings
    Customer data management / contact management8.914 Ratings00 Ratings
    Workflow management6.115 Ratings00 Ratings
    Territory management4.98 Ratings00 Ratings
    Opportunity management7.913 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.915 Ratings00 Ratings
    Contract management5.410 Ratings00 Ratings
    Quote & order management3.97 Ratings00 Ratings
    Interaction tracking7.915 Ratings00 Ratings
    Channel / partner relationship management7.811 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    9.0
    12 Ratings
    Zyprr Inc
    -
    Ratings
    Case management9.07 Ratings00 Ratings
    Call center management9.08 Ratings00 Ratings
    Help desk management9.011 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    6.9
    12 Ratings
    Zyprr Inc
    -
    Ratings
    Lead management6.012 Ratings00 Ratings
    Email marketing7.89 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    5.3
    13 Ratings
    Zyprr Inc
    -
    Ratings
    Task management8.013 Ratings00 Ratings
    Billing and invoicing management1.05 Ratings00 Ratings
    Reporting7.013 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    8.2
    15 Ratings
    Zyprr Inc
    -
    Ratings
    Forecasting7.812 Ratings00 Ratings
    Pipeline visualization7.914 Ratings00 Ratings
    Customizable reports9.014 Ratings00 Ratings
    Customization
    Comparison of Customization features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    4.2
    15 Ratings
    Zyprr Inc
    -
    Ratings
    Custom fields7.815 Ratings00 Ratings
    Custom objects4.910 Ratings00 Ratings
    Scripting environment1.16 Ratings00 Ratings
    API for custom integration3.08 Ratings00 Ratings
    Security
    Comparison of Security features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    9.5
    14 Ratings
    Zyprr Inc
    -
    Ratings
    Single sign-on capability9.912 Ratings00 Ratings
    Role-based user permissions9.011 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    4.0
    5 Ratings
    Zyprr Inc
    -
    Ratings
    Social data1.04 Ratings00 Ratings
    Social engagement6.95 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    5.4
    7 Ratings
    Zyprr Inc
    -
    Ratings
    Marketing automation9.87 Ratings00 Ratings
    Compensation management1.03 Ratings00 Ratings
    Platform
    Comparison of Platform features of Zendesk Sell and Zyprr Inc
    Feature
    Zendesk Sell
    8.0
    13 Ratings
    Zyprr Inc
    -
    Ratings
    Mobile access8.013 Ratings00 Ratings
    User Ratings
    Zendesk SellZyprr Inc
    Likelihood to Recommend
    10.0
    (15 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)