Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.
N/A
Zight
Score 9.8 out of 10
Small Businesses (1-50 employees)
Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.
$0
Pricing
Snagit
Zight
Editions & Modules
No answers on this topic
Free
$0
Team
$8.00
per month per user
Pro
$9.95
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Snagit
Zight
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
One-time license cost
One license per user - install on 2 machines, for work and home use
Compatible with Windows and MacOS
Optional Maintenance renewal - first year included
FREE Upgrade to the next version
Phone, chat and email support
Access to Snagit Certification with 20+ exclusive how-to videos
Enhanced Screencast integration to share content, plus the newest starter Assets for Snagit
As mentioned the ability to take screen captures with just a keystroke is great. Snagit has a nice suite of markup and manipulation tools that are great. Video recording is good and stable, with many options for sound, etc. What Snagit is not is a video editor. If that is what you are looking for this is not it. However, if you need one good tool that will have you covered for grabbing and sharing captures and video Snagit is perfect.
In terms of client meetings or any presentations we need some ice-breaker and informational contents to be displayed that can be short animation videos or edited screenshots or links to directly upload and who will give all the minor details of the product which is to be explained so CloudApp is the best app to get the content displayed like in any site we liked some informational content or animation we can easily get that animation in the form of video and add to our presentation slides to look more innovative and also the editing part to portray the details is so good.
Video capture - the countdown feature is great so you can set the scene. And you can convert to a gif and easily copy and paste to an email or messenger app.
Markup - easily blur areas, crop, cut out (in the middle of images), add text, add arrows or boxes around areas and much more.
Scrolling capture - allows me to grab images that span several scrolls to get everything in one image.
I'd love to see more video editing abilities. For example, adding a highlight box inside of a movie before saving it to a GIF.
Snagit has limited font options when adding and editing text. Integrating with Google fonts or even adding support/making it clear how to add custom fonts would improve usability.
Adding the ability to fill while erasing. For example, if erasing an element from a white background, auto-fill in the erased patch with white, or some other custom color. Instead, I have to rely on copy/pasting from other areas in the picture.
The one thing I can think of is making it easier to save images, videos, and GIFs to your desktop. This requires a few extra steps and it's typically easiest for me to pull an image directly from my desktop into an email or knowledge base article.
I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Windows free snipping tool - Con: had to save each screen shot before I could take another screen shot and couldn't draw nice circles/rectangles around the area of the screen shot to bring attention. Chrome plugin options - Con: editing tools were lacking.
The closest product to CloudApp that I've used has been Photoshop. Though, they're both very different. Photoshop has better editing qualities and abilities. Whereas, I appreciate the nimbleness, efficiency and flexibility that CloudApp has to offer. CloudApp also allows screenshots, which I find the most helpful part of the tool.
The amount that I paid for it, I feel that it's paid for itself over and over and over multiple times, if for one reason, and that's time saved. If I have one app that does it all, quickly, and efficiently, that's my positive ROI.
