Kayako vs. Zoho Desk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Kayako | Score6.8 out of 10 | N/A | Kayako is a help desk and customer support platform that helps businesses automate workflows, improve agent productivity, and deliver personalized customer experiences across email, chat, and social media. | $79 per month |
 Zoho Desk | Score7.8 out of 10 | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $9 per month per user |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | A discount is offered for yearly billing. | ||||||||||||||
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| Kayako | Zoho Desk | |
|---|---|---|
| Likelihood to Recommend | 1.0 | 7.8 |
| Likelihood to Renew | 7.8 | - |
| Usability | 10.0 | 9.4 |
| Availability | 7.5 | - |
| Support Rating | 2.1 | 8.7 |
| Implementation Rating | 9.0 | - |