TrustRadius: an HG Insights company

Microsoft Dynamics 365 Field Service (FieldOne) vs. Zoho FSM

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Field Service (FieldOne)

    Score10 out of 10
    N/AMicrosoft Dynamics 365 Field Service is the updated, rebranded replacement for FieldOne Sky, a field service management acquired by Microsoft in 2015. Microsoft Dynamics 365 Field Service (and the former FieldOne) is built around features such as scheduling and dispatching optimization, automated routing, and built-in customer relationship management (CRM).

    $20

    per month per user

    Zoho FSM

    N/AN/AZoho FSM is field service management software that streamlines organizations' field operations and elevates their customer service.

    $30

    per month for 60 appointments per month

    Pricing
    Microsoft Dynamics 365 Field Service (FieldOne)Zoho FSM
    Editions & Modules
    Subsequent qualifying1 Dynamics 365 app
    $20
    per month per user
    First Dynamics 365 app
    $95
    per month per user
    Free
    $0
    for 30 appointments
    Standard
    starting at $25
    per month, billed annually for 60 appointments
    Professional
    starting at $35
    per month, billed annually for 60 appointments
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Field Service (FieldOne)Zoho FSM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUser must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.Zoho FSM follows an appointment-based pricing plan. Organizations can choose the pricing slabs on the Standard or Professional plans based on their requirements
    More Pricing Information
    User Ratings
    Microsoft Dynamics 365 Field Service (FieldOne)Zoho FSM
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)