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Salesforce Field Service vs. Zoho FSM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Field Service

    Score8.5 out of 10
    N/AField Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce.

    $600

    per year per user

    Zoho FSM

    N/AN/AZoho FSM is field service management software that streamlines organizations' field operations and elevates their customer service.

    $30

    per month for 60 appointments per month

    Pricing
    Salesforce Field ServiceZoho FSM
    Editions & Modules
    Contractor
    $50
    per month (billed annually) per user
    Contractor Plus
    $75
    per month (billed annually) per user
    Dispatcher
    $165
    per month (billed annually) per user
    Technician
    $165
    per month (billed annually) per user
    Field Service Plus
    $220
    per month (billed annually) per user
    Free
    $0
    for 30 appointments
    Standard
    starting at $25
    per month, billed annually for 60 appointments
    Professional
    starting at $35
    per month, billed annually for 60 appointments
    Offerings
    Pricing Offerings
    Salesforce Field ServiceZoho FSM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Zoho FSM follows an appointment-based pricing plan. Organizations can choose the pricing slabs on the Standard or Professional plans based on their requirements
    More Pricing Information
    User Ratings
    Salesforce Field ServiceZoho FSM
    Likelihood to Recommend
    8.7
    (13 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (8 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)