#1 most frequent
United States of America
93.6%44 installations of 47
What is FAMIS 360?
FAMIS 360 (combining the 360Facility product with the FAMIS product line, from Accruent) is a real estate planning, facilities and space management platform from Accruent in Austin, emphasizing maintenance timing and cost optimization for safer and efficiently managed facilities. It is part of the Accruent IWMS suite of applications.
Categories & Use Cases
Videos
Who Buys & Uses Accruent FAMIS 360
#2 most frequent
Canada
4.3%2 installations of 47
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
2.1%1 installation of 47
FAMIS Review
Pros
- It holds all of the building information or details of rooms/room types that help with requests being more specific on a room level.
- Requests are organized by the specific user, however you can also search other users work orders, as well, which is helpful in our department (Hospitality Services).
- They purchased EMS - which I cannot wait to see how they integrate!
Cons
- Needs to be more fields for "pick up/drop off times," or to put in deadline times.
- More communication back and forth to users and the person the order is assigned to. When updates are made, there is no notification that they have been acknowledged.
- It would be nice to have pricing associated with different requests. It is a guesstimate every time on how much labour or time will be needed. Some sort of price menu would be great so when we check the financial page of the order we are not surprised every time.
Return on Investment
- Many updates to work orders have been missed and incorrect furniture has been delivered for events.
- There is no delivery/pick up time option, so if we booked it to be done after 2:30 (when our labour crew is done for the day) we do not get any communication saying it cannot be done, or that we have gone outside the booking window. Would be nice to have a feature that limits the window you can request work orders for events.
- Been told work orders would cost x amount, charged the client, and then months later find out the amount was different. And only found out after reviewing internal charges to our FOAPAL - there is no notification or communication that your total is final and ready for review, or what the charges were.
Other Software Used
EMS Software, Adobe Acrobat DC, Google Drive
FAMIS? or Famous?
Pros
- The ability to create new reports and format them to exactly what you are looking for in a said report.
- Finding mistakes as far as user errors or placing information in the wrong fields or boxes. Interfaces can be made to track these things
- Key Access portfolio, tracking keys for all of our building users
Cons
- Flexibility. Some things have to be done in an exact way or it could mess up a large number of things in the work order system. it would be nice if it was a little more flexible
- Available on more platforms, we use to be able to use it on Internet Explorer, Firefox, Chrome, and Safari. Now it is only working on Internet Explorer
Return on Investment
- Accountability of work being done on campus
- Ways for us to charge our customers for the work being performed
Other Software Used
Skype for Business, Oracle PeopleSoft HCM