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Athennian Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for Athennian are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Interface: Athennian's modern and easy-to-use interface has been praised by the majority of reviewers. Users appreciate how intuitive it is to navigate, with a fast learning curve to get their team up and running. Some have noted that it is visually appealing as well.

Document Automation: Many users have found Athennian to be a powerful document automation system that makes it easy to prepare legal documents with minimal human error and in a very short amount of time. Reviewers highlight its ease of document creation as a particularly useful feature. The templates are flexible, customizable, and the help desk was responsive and helpful.

Customer Service: Customer service representatives at Athennian have been highly praised for being responsive, helpful, and available, with many noting they know the product inside and out. The fantastic customer service experience extends beyond simple troubleshooting; one particular user describes how they work with them one-on-one to tailor format documents in their firm's standard expediting preparation of documents.

Reviews

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