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Confluence Reviews & Insights

Score7.9 out of 10

2,307 Reviews and Ratings

Top industries

Based on 35,717 HG Insights installations.

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Community Insights for Confluence

Synthesised from 47 verified reviews.


Synthesised from 47 reviews | Last Published April 24, 2026


This product assessment is based on a synthesis of 47 recent reviews of Atlassian Confluence across multiple dimensions. Confluence is primarily used as a central knowledge base and documentation repository, with 43% of reviewers citing this use. It also serves as a documentation platform (34%), supports knowledge sharing (26%), and aids project management and collaboration (23%). A key strength, mentioned by 28% of reviewers, is its integration with Jira, which streamlines workflows. Users also value its documentation and knowledge management capabilities (23%), ease of use (around 10%), and page organization features (8%). However, Confluence has areas needing improvement. Search functionality is a significant concern, cited by 30% of reviewers, while 13% note formatting and layout limitations. UI/UX issues are also present (11%). Despite these drawbacks, Confluence delivers a positive ROI by saving time and increasing efficiency (40%), improving documentation (28%), and enhancing collaboration (21%). Alternatives like Microsoft SharePoint (26%) and Jira (13%) are frequently considered.


  • Strong integration with Jira for streamlined workflows
  • Effective documentation and knowledge management capabilities
  • Time savings and efficiency gains reported by users
  • Improved collaboration and teamwork
  • Centralized knowledge base and documentation repository
  • Inaccurate and irrelevant search results
  • Limited formatting and layout customization options
  • UI/UX issues affecting intuitiveness and navigation
  • Concerns regarding permissions and access control
  • Table functionality limitations

From 47 reviews | Last Published April 24, 2026

Knowledge base/documentation

20 mentions

Positive reviews by 100% of reviewers


Why it matters:

  • A substantial number of reviewers, 43% (20 of 47), utilize Atlassian Confluence as a central knowledge base and documentation repository. They appreciate its ability to organize important company knowledge, document software development efforts, and serve as a repository for various types of information, ranging from requirements and test cases to meeting notes and processes.

We use Atlassian Confluence as our central knowledge management and collaboration platform, supporting various cross culture teams of our company.

Time saving and efficiency

19 mentions

Positive reviews by 100% of reviewers


Why it matters:

  • A significant number of reviewers, 40% (19 of 47), emphasize that Confluence saves time by centralizing documents and streamlining processes. This efficiency stems from reduced time spent searching for information, improved organization, and better management of tasks and projects. Many reviewers indicate that these time savings contribute to overall productivity gains.

Confluence saves us a ton of time in note-taking and drafting recommendations for marketing initiatives and helps us stay on top of to-dos that come from meetings so we can go above and beyond in delivering for our clients.

Atlassian Jira

19 mentions

Why it matters:

  • Atlassian Jira is the most frequently mentioned software alongside Confluence, with 40% (19 of 47) of reviewers noting its use. This high co-mention rate suggests a tight integration or complementary use-case between the two Atlassian products. Reviewers often list Jira alongside other productivity and collaboration tools, indicating its role within a broader workflow.

Slack, Google Meet, Google Drive, Atlassian Jira

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