Strong Employee Advocacy Platform With Room To Be Built Out Even More
Use Cases and Deployment Scope
Employee Advocacy by Sprout Social allows us to distribute company news and examples of our company culture to our employees to allow them to share that content on their personal social media channels. It helps us use the power of our employee networks to reach audiences we have no access to. It also helps offset the social media platforms declining organic reach for brands.
Pros
- Sharing is fast and easy for the end user
- Reporting is helpful to track success
- Topics, teams and tagging aid with organization
- Automated emails require little time to produce but remind employees to post
Cons
- Glitchy, sometimes features don't work as expected
- Limited social media channels, no TikTok or other newer platforms
- Photo specs vary depending on where content is displayed, and in areas where it's not up to spec, photos are cropped, stretched and/or squeezed in odd ways
Return on Investment
- There are examples of big company news that had more reach on engagement via Employee Advocacy compared to our brand pages.
- What the tool calls Earned Media Value measures the approx. cost of social media ads to obtain that much reach and engagement, and we typically see numbers that would take a few thousand dollars in ads to match.
- The benefit is primarily B2B brand awareness for us, and there isn't a clear path for customer acquisition or new appointments.
- It takes a considerable amount of time and energy to build up the participants, keep them engaged and sharing, and provide a constant stream of new, fresh content.
Usability
Alternatives Considered
Hootsuite Amplify
Other Software Used
Sprout Social, ZeroFOX, Daito Authenticator, ClickUp, Workflowy


