Great communication and swift support
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
We use BotMyWork Chatbot Builder to help us automate our customer inquiries from our website and facebook via messenger. This helps us to facilitate a live FAQ environment for most of our customers and act as a point of contact for all other inquiries that our customers may have.
Pros
- Chatbot
- Q&A matrix
- Data analytics
Cons
- Cluttered administrative interface
- Simplified API
- Drag-and-drop code generator
Likelihood to Recommend
The BotMyWork Chatbot Builder is very competitively priced with their subscriptions, making it more appealing against their competitors, and with its detailed interface, you have a great level of control of almost every aspect of the bot. With the analytics data, you can also observe trends in conversations, allowing you to fine tune the responses of your bots to better cater to the needs of the end user.