BT Cloud Work
Use Cases and Deployment Scope
We used BT Cloud Work to replace physical phones on desks. This has allowed us to give users the flexibility for landlines to be used on mobile devices and does not tie them to a specific desk and phone.
Pros
- HUD
- Teams Integration
- Call forwarding
Cons
- Whitelisting numbers
Return on Investment
- Cost reductions
- Flexibility
- Sustainability
Usability
Alternatives Considered
8x8 Work
Other Software Used
Adobe PhotoShop, DocuSign, PaperCut