Celonis

Score9.2 out of 10

203 Reviews and Ratings

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Celonis

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What is Celonis?

Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.

Categories & Use Cases

Process Discovery
The tool automatically analyzes the data and identifies the underlying process flow and execution paths.
Category average: 8
Process Mining Algorithms
Utilizes process mining algorithms to uncover hidden patterns, deviations, or anomalies within the process flow.
Category average: 8
Data Connection
Users can connect the process mining tool with various data sources, such as databases or event log files, to extract relevant process data
Category average: 7.7

Process Compliance and Audit
Helps users ensure compliance with regulations, policies, or predefined process guidelines by highlighting deviations or non-compliant events within the process flow.
Category average: 7.2
Process Optimization
Recommends improvements or optimizations to streamline and enhance the process flow based on analysis and insights from process mining.
Category average: 7.1
What-if Analysis
Enables users to simulate alternative scenarios or hypothetical changes in the process flow to evaluate potential impacts and assess the effectiveness of proposed changes.
Category average: 6.4

Verified User

Employee in Corporate (10,001+ employees employees)

Use Cases and Deployment Scope

In our organization, we utilize Celonis to enhance process excellence and drive automation across various functions, enabling us to analyze and visualize business processes and identify inefficiencies and areas for improvement. With various implementations in areas like ITSM, HR, Procurement, Commercial Operation, Asset Management, Celonis could support reducing workload by automating repetitive tasks, braking down data silos by integrating data from different sources into one platform and providing a clear visualization of the process flow.

Pros

Mapping out entire process flow.
Real-time monitoring and analysis.
Integrates data from multiple sources into a single platform, breaking down data silos and providing a holistic view of business processes.
Forecast and prevention.

Cons

Enhancing the AI and machine learning algorithms to provide more accurate forecast.
More guided tutorials for new users, and how to use dashboards.
Offering more webinars from Celonis experts within Uniper.

Return on Investment

Process Optimization and Efficiency.
Real-Time Data Integration and Monitoring.

Alternatives Considered

Microsoft Power BI

Verified User

Employee in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

We are using Celonis for a variety of processes in our organization, to gain insights and improve efficiency

Pros

Real time KPI reporting
Process Analysis
Automated Notifications

Cons

Log reporting on Celonis internally (pipeline monitoring, notification monitoring)
Automation to certain third party applications
Automated documentation of data pool (extraction, scripts, parameters) and dashboards (views, knowledge models etc.)

Return on Investment

Positive impact on business efficiency
Positive impact on use of system discovery. In a lot of cases we find exceptions, variants which the business is not aware of could even happen!

Other Software Used

Microsoft Power Automate, Microsoft Power BI, Snowflake

Verified User

Employee in Information Technology (5001-10,000 employees employees)

Use Cases and Deployment Scope

Celonis is used in all major processes in my organization to get transparency and to analyse and optimize the process. Celonis is also used in achieving process standardization, Proactive alerts, deviation flagging, Business Executive dashboarding and is now an integral part of our organization. We are specifically focusing on cross functional points of the process, which are usually the bottlenecks. We are also now focussing on mapping these end-to-end processes to achieve further improvements.

Pros

Helps to obtain a clear understanding of the process execution by bringing utmost transparency in the process
Provides functionalities to act proactively to avoid delays and further causes of process deviations and bottlenecks
Aids to standardize end-to-end processes.
Functionality to connect to multiple systems in the IT Architecture and hence achieve efficient and fluid process executions.

Cons

Documentation of the features in Celonis needs to updated regularly
Customizable low-code setup for standard Organizational processes
Better support for End-to-End process documentation

Return on Investment

27+ implementations
>100% ROI
400+ Users

Alternatives Considered

PAFnow, UiPath Process Mining and SAP Signavio Process Transformation Suite

Other Software Used

Azure DevOps Services, Microsoft 365

Zeynep Dirikan

Process Mining Product Owner in Information Technology at Schaeffler AG (10,001+ employees employees)

Use Cases and Deployment Scope

We use Celonis for our Inventory Management process. Our main problem, which triggered us to look into Inventory Management, was high inventory levels, as many manufacturing companies in the industry face. We identified that planning parameters in our plants are irregularly updated, often based on limited data and experience, which leads to excess stock. We built a Material Insights solution using Celonis, customized it to our process, and focused primarily on identifying materials where we can reduce safety parameters. We then received recommendations from Celonis on safety parameters based on statistical analysis. Ultimately, this contributes to reducing excess stock and increasing free cash flow and warehousing capacity. In addition to this, we also examine orders that can be canceled and released, conduct premium freight analysis to assess supplier behavior, and review claim costs.

Pros

Focus on generating value for the customer through Process Mining.
Being customer centric, listening needs of customers very well and taking quick actions.
Providing out of the box analyses that makes start easy.

Cons

We had to build a custom dashboard for tracking value realization, as the transformation center was minimal in scope. For a very value-focused company, this area can be improved, which would be incredibly beneficial.
The current licensing model sometimes limits the ambitious value goals, as we can't experiment with building analyses in different areas without a long-term license for that process.

Return on Investment

Significant Free Cash Flow Increase.

Alternatives Considered

SAP Signavio Process Transformation Suite and UiPath Process Mining

Alessandro Kossuth

Continuous Monitoring and Auditing in Sales at Saipem (1001-5000 employees employees)

Use Cases and Deployment Scope

Our organization has several streams for the Celonis implementation, from the procure-to-pay process to the HR process. As an internal audit department, we use Celonis for audit purposes, particularly for the verification of double payments and the maverick buying for the AFC Process. Business problems are managing the big data stored in our application systems more efficiently.

Pros

mapping of processes starting from data
automatically extracts some Key Control Indicators
automatic data analysis

Cons

expanding their activities to offer a complete suite of services

Return on Investment

double payments found in a short period of analysis 125K€
0,3 FTE reduction

Other Software Used

Microsoft Power BI, CoPilot

Signavio Process Manager, now from SAP

Apromore

Software AG Universal Messaging

SAP Signavio Process Transformation Suite

Celonis

What is Celonis?

Categories & Use Cases

Key Features

Top Performing Features

Process Discovery

Process Mining Algorithms

Data Connection

Areas for Improvement

Process Compliance and Audit

Process Optimization

What-if Analysis

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Other Software Used

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